driver

How to make sure your drivers are fully driver compliant

Driver compliance is critical for any industry. Hiring good drivers is clearly a critical task for your organisation, so how do you go about that?

Transport managers may play a key role here. Many will have been drivers themselves before moving into a managerial role. If that is not the case in your organisation then it may be a good idea to ask one of your trusted drivers to sit in on the interviews. Adding that extra layer of practical knowledge to the process can only result in better hires.

Adding a second interview to the recruitment process can be invaluable. Make this a practical examination, ensuring that the driver understands the vehicle they will be operating. A driving test showing that they can operate the vehicle efficiently will provide additional insightm, as will testing to confirm that they know how to attach air lines, hook a trailer including doubles and triples and a converter dolly, for example.

Driver CPC checks

You will want to run a Certificate of Professional Competence check as soon as possible on any potential new driver. Passing four tests means they will have this certificate.

The driver should be willing to enable a potential employer to view their record. The CPC qualification lasts for five years, but drivers must undertake 35 hours of training over this period prior to the deadline. A fine of up to £1,000 can apply if the certificate is out of date.

Wider checks

In addition to CPC and appropriate driver licensing, some sectors may require a police DBS check and, in all cases, the right to work in the UK must be confirmed.

In-role compliance

Driver seat belt

It is common practice in larger fleets for newly employed drivers to be checked by experienced staff or transport managers. This may involve spot checks, carried out by accompanying the new employee on part of a run or observing pre-journey checks. An additional check after a few weeks of employment may include the transport manager following the driver on part of their route. Clearly, this must be a spot check and the driver should not be informed of this prior to the journey.

At the end of the first three months of employment, it may be advisable to carry out a feedback interview with the driver, from which both sides may benefit.

Most transport managers are aware of the importance of compliance. There are legal requirements and the issue of safety. Failures in driver compliance are simply too great a risk to take. With digital tachographs, the driving record of any vehicle is strictly monitored. All commercial vehicles registered after 1 May 2006 must be fitted with a digital device, although vehicles registered prior to that date can still use an analogue system. It is unlikely that the latter will apply to fleet vehicles in 2019 as they will almost invariably have been replaced.

Issues such as driver breaks are monitored to the second and the consequences of any breach can be severe, with drivers flouting the rules and keeping poor records running the risk of losing their licence with an adverse effect on the firm as a whole.

It is vital that drivers are adhering to the highest standards of safety and compliance. An efficient fleet is heavily dependent on driver education, responsibility for which almost invariably falls to the transport manager.

Protect your driver’s compliance

MyInsurance.Expert can source fleet insurance quotes for free, no obligation. Our experts can negotiate significant discounts and introduce dedicated quotes for all vehicle cover probabilities. These include mixed fleet insurance, HGV specialised insurance, employer’s liability insurance, product and public liability insurance and goods in transit. The Financial Conduct Authority (FCA licence number 759713) authorises and regulates this service.

it is part of My Fleet Solutions, a range of fleet services that are free to access upon registration.. This one-stop portal has a line-up of integrated, automated services such as vehicle service reminders,

Start by registering for free at MyInsurance.Expert

VOR support: fleet manager giving the thumbs up out of the window of a red car

VOR solutions to minimise downtime off the road

VOR (vehicle off the road) management is a significant headache to stay on top of for fleet managers of any sized operation. We explore some proactive approaches to reducing this stress.

According to a recent survey, some firms believe VOR can cost them between £3,000 to £4,000 per day. Moreover, that’s not just one vehicle; some are registering an average of three VOR days per year.

Robust routine checks to mitigate VOR

VOR woman in overalls checking van oil

The number one piece of advice we would give any operator is to ensure your drivers carry out pre-use checks. Faulty equipment is the cause of most vehicle breakdowns. It is easy to make it a process for your drivers to identify and report any benign issues before they worsen and begin to interfere with the performance of the vehicle.

Our MyDriveSafe app makes this process even easier. It has a comprehensive range of checklists, covering almost all vehicles and compliance with constantly-updated safety standards – all from a smartphone app that’s free to download. It then gives managers the ability to track these checks easily and from anywhere.

Your driving style could exacerbate VOR

VOR gear shifting

Your employees are experienced and proficient drivers, but their style of driving may be contributing to the wear and tear of your vehicle.

Tele-Gence is a telematic device that can record and redress your driver’s habits, as well as track your vehicles and gives full access to fuel data – it can improve your fleet’s MPG by up to 20%. Its range of user-friendly services is fully customisable with bespoke options scalable to your specific needs, frictionless access from anywhere in the Cloud, and support from a UK-based customer service team.

Planned VOR with scheduled maintenance and servicing

VOR mechanics in garage doing a service

Regular preventative maintenance and servicing are essential to keep your vehicles in good nick. It also ‘engineers out’ potential causes of VOR downtime.

MyService.Expert gives drivers and managers easy access to a nationwide garage network offering competitive savings on vehicle servicing, maintenance, repairs, and MOTs. It’s pay-as-you-go, accessible from anywhere, and already saving fleets of all sizes up to 30% on parts and labour. In addition, fleets and drivers can save on a wide range of other repairs. Moreover, all discounts are pre-negotiated rates to ensure smoother, faster transactions.

How to manage an unplanned VOR downtime

Accidents do happen, no matter how confident and well-trained your drivers are on the road. These occurrences are the most disruptive to vehicle availability. Delays and hold-ups at dealers and repair agents are common.

We offer an insurance claim management service. Simply register your vehicles for free. If an accident occurs, the professionals will step in to claim and manage the insurance process and recover losses.

The experts will handle the first notification of loss (FNOL), to ensure accurate insurance claims reporting. And distressed drivers can access a ready-to-respond accredited helpdesk for support. Also, a network of courtesy cars to keep your vehicles moving. Expertise to inspect, instruct and approve nominated or independent repairers.

One online portal for fleet managers

You can combine and access each service mentioned above through one online portal. My Fleet Hub is available to connect on any device. Whether you run one van or a dozen lorries, My Fleet Hub gives you 24/7 access to an indispensable line-up of integrated services developed to make each vehicle simpler, safer, and far more cost-effective to manage and use.

Visit www.fleethub.co.uk or call 0333 130 8845

benefits of working

Benefits that may impact your fleet vehicle choice

Benefits normally impact your choice of fleet cars in a good way. Not anymore. The HMRC’s about-turn on salary sacrifice driver benefits is forcing fleet owners to look long and hard at their next purchases.

Originally, firms were told that items such as insurance, breakdown cover, tyres and maintenance would not be included when the new tax regime for Optional Remuneration Arrangements OpRA) went live.

Business owners were surprised to hear from the authorities that there had been an oversight and that the associated tax revenue should have been accounted for in the legislation presented to Parliament.

It now seems that the consultation process has concluded. Adjustments have been made upon last year’s identified errors and the OpRA scheme comes into effect in April 2019. The change is significant, as tax charges of up to £200 per year will hit employees. Employers will see a significant rise in the Class 1A National Insurance contributions they are due to pay.

Grandfathering OpRA

Each employee will need to look at whether they would be better off buying a vehicle themselves either from their salary or through a Personal Contract Purchase (PCP). There is concern over drivers who took out salary sacrifice schemes from April 2017, following the announcement in November the previous year, that such schemes will be treated in the same way as cash income.

The British Vehicle Rental and Leasing Association (BVRLA) claims that those employees who opted for the arrangements in good faith after April 2017 are being adversely affected and that the changes should only apply to contracts entered into after 6 July 2018 when the changes became clear. The theory is that employees were unaware of any changes to OpRA rules when they signed their contracts. The Government appears to be taking a strong position on the issue and has made it clear that it does not believe a grandfathering scheme is appropriate.

Wider reaction

Fleet Industry representatives have been successful in ensuring that ultra-low emission vehicles gained an exemption from the new OpRA rules. This could affect firms’ selection of fleet vehicles. Many businesses could close salary sacrifice schemes to new entrants. The reason being that the new rules increase administration costs and significantly reduce the benefits available.

There are also concerns that the Government is moving the goalposts. By not allowing firms and employees to plan-ahead with their schemes and eroding the benefits. Significantly, the proposal to remove the apportionment of maintenance costs is a major stumbling block.

The next tax year, after taking into account the salary sacrificed, the benefit figure will almost equal the salary reduction calculation. Fleet managers will need to provide transparency for employees in this context.

Meanwhile, HMRC has provided a calculator on its website, categorising cars in terms of emissions and their impact on employees. It also provides information on the new rules for Vehicle Excise Duty or Road Tax.

A final issue is significant rises in insurance premium tax and their impact on the bottom line. It will take a careful balancing act to ensure obligations are correct and keep costs to a minimum. Taking insurance premiums into account up front is key to this process.

Benefits of talking to experts

MyInsurance.Expert can source fleet insurance quotes for free, no obligation. Our experts can negotiate significant discounts and introduce dedicated quotes for all vehicle cover probabilities. These include mixed fleet insurance, HGV specialised insurance, employer’s liability insurance, product and public liability insurance and goods in transit. The Financial Conduct Authority (FCA licence number 759713) authorises and regulates this service.

It is part of My Fleet Solutions, a range of fleet services that are free to access. Once the details of your vehicle are in place access them on a dashboard through My Fleet Hub.

This one-stop portal has a line-up of integrated, automated services such as vehicle service reminders,

Start by registering for free at MyInsurance.Expert

Air pollution: man grasping throat choking with urban background

Air quality policies and how they affect your fleet insurance

Air quality is a topic that seems to be rarely out of the news. This is perhaps unsurprising as according to government figures, air pollution has the fourth biggest impact on the nation’s health.

While environment policies focusing on reducing CO2 emissions have had a huge impact, attention has now shifted towards nitrogen oxide. Importantly, the effect of this type of pollution is felt at a local level – often at roadsides.

Given that it has such a notable impact on public health, moves to tackle air pollution are of course very welcome. In fact, a number of air quality regulations are coming into force over the next few years.

Unprecedented policy levels

These environmental regulations are having a significant effect on fleet operators and mean they will need to contend with a variety of rules. Naturally, the influx of so many at once is causing some confusion. So, what exactly do they all mean?

The Government’s clean air strategy will see the introduction of an ‘Ultra Low Emission Zone’ (ULEZ) in central London. From 8th April 2019, cars and vans that don’t meet the standard will have to pay an additional £12.50 on top of the congestion charge. HGVs that are pre-Euro 6 will have to pay £100 a day.

Clean Air Zones are also due to be introduced in cities including Leeds, Southampton and Birmingham by the end of 2019. There are also plans to ban the sale of new petrol and diesel vehicles by 2040. In addition, there are EU 2020 Climate and Energy Package requirements on cutting emissions to adhere to.

Air pollution lady walking over busy bridge holding her nose

What it all means for the fleet industry

This perfect storm of legislation has ramifications for fleet operators. There is a feeling amongst many that the fast pace of change is making it hard to plan ahead and know where to invest in terms of replacing and upgrading vehicles. Some have also expressed concern about different rules being introduced in different parts of the UK.

There is also a feeling that road transport, in particular, is being unfairly targeted with emissions targets. It is certainly true that there are a variety of cost implications for operators when it comes to meeting air quality regulations.

Air policy implications on insurance

Something that is often overlooked when it comes to the costs associated with meeting air pollution targets is insurance. There has been a lot of focus on added costs in terms of upgrading vehicles, additional charges for travelling in clean air zones and fines if targets are not met, but the impact of higher insurance costs have been largely ignored.

Whichever way operators comply with new environmental policies, there will be a knock-on effect on insurance premiums. For example, to upgrade a fleet so that all vehicles meet Euro 6 standards will cost more to insure.

Similarly, if operators invest in electric vehicles, these will likely attract a higher insurance premium. The electric vehicle market is still in relative infancy and, as such, electric vehicles tend to be costlier to buy and repair, which again will drive up insurance premiums. Issues even extend to areas such as planning longer routes to avoid clean air zones. More mileage equals higher premiums.

Weighing up key considerations

Everyone wants and would benefit from, cleaner air. Yet to meet the air quality regulations currently coming into force, there is a wide range of issues that need to be considered.

It will take a careful balancing act to ensure that operators can meet their obligations while also keeping costs to a minimum. Taking insurance premiums into account up front is key to this process.

MyInsurance.Expert can source fleet insurance quotes for free, no obligation. Our experts can negotiate significant discounts and introduce dedicated quotes for all vehicle cover probabilities. These include mixed fleet insurance, HGV specialised insurance, employer’s liability insurance, product and public liability insurance and goods in transit. The Financial Conduct Authority (FCA licence number 759713) authorises and regulates this service.

It is part of My Fleet Solutions, a range of fleet services that are free to access. Once the details of your vehicle are in place, you will be able to access them on a dashboard through My Fleet Hub.

This one-stop portal has a line-up of integrated, automated services such as vehicle service reminders,

Start by registering for free at MyInsurance.Expert

Legislation Blue shirted lady in a warehouse surrounded by box looking at the computer screen

Legislation changes to affect insurance policies

This year is shaping up to be quite an intense one for fleet owners from a legislative perspective. Here is our guide to the significant policy changes and legislation you should be aware of, and how it could affect the choice of insurance for your fleet.

Legislation clean air strategies

Legislation for a clean air strategy

On Monday 8 April 2019, central London will become the first ever ULEZ (Ultra-Low-Emission Zone). Vehicles driving through the currently designated Congestion Zone will now have to meet the newest emissions standards or face paying an additional fee.

Petrol vans and cars which do not meet the Euro 4 emissions standards, and types of diesel which do not meet the Euro 6, will pay a £12.50 daily fee, on top of the current Congestion Charge fees. Pre-Euro VI HGVs must pay a higher price of £100 per day.

The ULEZ fees will take the place of the T-charge of £10 a day, which was introduced in October 2017. It is expected that entry charges will impact van fleets, so van operators must keep up-to-date with these legislative changes.

In 2017, the Air Quality Plan ordered 29 local authorities across England to introduce new legislation which would combat air pollution. With London already pushing ahead, cities such as Birmingham, Southampton, Derby, Leeds and Nottingham are required to introduce Clean Air Zones by the end of 2019. The remaining 23 regions must have plans ready at the end of 2019.

Also, the measures will include higher charges for the worst polluting vehicles, in a similar way to London’s ULEZ. However, the Government has clarified that charges will be introduced as a last resort.

In addition to selecting low emissions vehicles for your fleet, ensure that you use an insurance provider which rewards companies which implement green policies. This attention can not only help your business to save money through fees and taxes but also through reducing the cost of your insurance premiums.

Insurance man in depot

Emissions tests

With the introduction of WLTP (Worldwide Harmonised Light Vehicles Test Procedure) and RDE (Real Driving Emissions) tests in September 2017. This new scheme has raised Co2 emissions figures by around 20 per cent.

Moreover, from September 2018, newly registered vehicles must undergo the WLTP, with the tests to include the RDE from 2019.

For many years, the tax regime on vehicles has indicated that low emissions will be a central tenet in future transport. By taking into consideration fuel use, fuel economy and emissions, you can reduce costs and minimise your environmental impact. Most organisations have already begun to focus on carbon emissions as a result of taxation policy.

Insurers are likely to focus on rewarding fleets with lower emissions, conversely penalising those who do not make an effort to address this critical issue.

Insurance smart tachographs

Legislation for smart tachographs

From June 2019, all new coaches or HGVs must be fitted with a ‘smart’ tachograph. This will reduce administrative burden and make fraud more difficult.

Tachographs link to a global satellite navigation system. This allows them to record more accurate and detailed data on the rest periods and driving times of drivers. Traffic enforcement offers will also have access to the data from tachographs remotely. This allows them to identify which vehicles to stop for checks.

Moreover, Fleet insurers offer a discount upfront on the basis of driver behaviour technology. Others will reduce premiums once you have assimilated driver data. This will show that your accident rate has lowered, and driver behaviour has improved.

Ultimately, you will need to select a fleet insurer which rewards safe, responsible fleet selection, management and driving behaviours.

MyInsurance.Expert can source fleet insurance quotes for free, no obligation. Our experts can negotiate significant discounts and introduce dedicated quotes for all vehicle cover probabilities. These include mixed fleet insurance, HGV specialised insurance, employer’s liability insurance, product and public liability insurance and goods in transit. The Financial Conduct Authority (FCA licence number 759713) authorises and regulates this service.

It is part of My Fleet Solutions, a range of fleet services that are free to access. Once the details of your vehicle are in place, you will be able to access them on a dashboard through My Fleet Hub.

This one-stop portal has a line-up of integrated, automated services such as vehicle service reminders,

Start by registering for free at MyInsurance.Expert

Parking woes. A Man looking confused at his mobile in a car park

Parking space race is becoming a nightmare

Parking is going to get a lot harder with the government moving forward with plans to make pavement parking illegal. At present, it is only unlawful in London.

A survey by online parking portal YourParkingSpace.co.uk reveals millions of Brits regularly park on a pavement, almost one-in-10. With an estimated 31 million cars in the UK, this equates to about 3 million vehicles parking on pavements daily.

Pavement parking is also a weekly occurrence for more than one-in-20, with just under one-in-five admitting to doing it occasionally.

Parking space race. Cockpit view of man looking at a line of parked cars

The Brits who admit to stopping on a pavement appear to have little sympathy for fellow drivers with nearly half wanting to penalise those caught doing it.

Harrison Woods, managing director at YourParkingSpace.co.uk, said: “Parking splits opinion, none more so than the issue of parking on pavements. The government’s reviews could affect the parking habits of millions.”

Parking distress affects many drivers

The contentious nature of where to park escalates when the discussion involves commercial vehicles. Mercedes Benz Vans research the impact on ‘parking’ and found sparsely available parking facilities and regular parking fines are having a detrimental impact on the nation’s van drivers and operators.

An overwhelming majority of drivers feel there’s a parking problem in the UK for vans (90%). This is demonstrated by the 56% that believe most parking spaces are too small even for cars, with inflexible parking bays (27%), no spots near client drop off points (46%) and increasing ‘permit holder only’ areas (30%) also playing a significant role in heightening stress for drivers.

According to the Mercedes-Benz Vans Business Barometer, which monitors the opinions on more than 2,000 van drivers and owners, nearly 30% (28%) also say that roads are in a poor, or deplorable condition, with road size (19%) and parking limitations (31%) all contributing to a feeling that roads aren’t fit for purpose.

Similarly, with much faster-paced delivery schedules and potentially larger customer bases, van drivers have to use their time more efficiently than ever before; 53% of those getting parking tickets recently said there was no choice and not parking there would affect doing their jobs properly.

As a result of all of this, over a third (37%) of drivers said they regularly experience stress while at work, with depression (15%) and anxiety (21%) compounding their problems and issues with working conditions.

My Fleet has a solution

2019 Parking a man is unloading deliveries from a Mercedes-Benz Sprinter-23

My Fleet Solutions can’t help you find a parking space, but if you experience a bang or a prang because of a parking space, then we can offer our insurance claim management service. Register your vehicles for free. Our experts will handle the first notification of loss (FNOL), to ensure accurate insurance claims reporting. Distressed drivers can access a ready-to-respond accredited helpdesk for support. Moreover, a network of courtesy cars to keep your vehicles moving. Expertise to inspect, instruct and approve nominated or independent repairers.

My Fleet Solution is part of My Fleet Hub a one-stop web portal making fleet management easier with cost-saving services. My Fleet Hub allows you to manage your fuel card account 24/7. Also, you will have access to a range of fleet and business services designed to help you and your business.

My Fleet Hub has automated features like service reminders, important schedule reporting and ensures drivers are driving correctly. More importantly, keep on top of fuel prices. Once the details of your vehicle are in place, you’ll have access to My Service Expert. This platform displays a nationwide garage network offering fleet managers significant savings on servicing, maintenance, repairs and MOTs.

My Fleet Hub gives you 24/7 access to an indispensable line-up of integrated services.

Take a closer look at My Fleet Hub now. You’ve nothing to lose except the cost and hassle of not using it!

For full details call your Fuel Card Services account manager or 0333 130 8845.

A smiling fleet managers facing camera holding an umbrella outside a glass fronted office

Fleet managers beware a perfect storm is brewing

Fleet managers will notice the weather outside is stabilising towards February’s typically grey, damp conditions. But don’t be fooled, there’s a perfect storm brewing in the crash repair market.

Independent research company Trend Tracker predicts repair costs will continue to increase over the next five years.

Its report UK Car Body Repair Market predicts cost will grow by 14%, from £4.75 billion now to £5.43bn in 2023.

Meanwhile, the volume demand for repairs has declined slightly over the past five years. It has fallen from 4.39billion repairs in 2012 to 4.31bn in 2017 and it is expected to remain at this level, given a minor tolerance on the 4.31bn repairs, through to 2023.

The reason for this decline is that vehicles have become a lot safer with Advanced Driver-Assistance Systems (ADAS). Which is a good thing for fleet managers looking to cut the costs of accident repairs -right?

Wrong. The National Body Repairer Association (NBRA) highlights a more exacerbating problem: a shortage of ‘technical skills’ required to repair the prospering numbers of hi-specification cars.

Trend Tracker is highlighting this problem within their report via a survey of bodyshop owners/ managers. It reports that more than 35% of respondents (bodyshop owners/managers) in its survey stated they view “the skills crisis as their main concern – their greatest threat – as modern vehicles have become ever-more complex to repair”.

Moreover, this week, Fleet News reports that the state of the crash repair market is a concern for motor insurers “giving them a slight decline in available bodyshop repair capacity and a constant demand for repairs”.

Mark Bull, director of Trend Tracker and Auto Body Projects concluded: “Following our extensive in-depth research, we say this with a large degree of confidence as ‘unsustainable labour rates’ and ‘bottom-line discounts’ also remain a significant concern for bodyshop owner/managers, who strive to invest in their staff, facilities, equipment and training to meet future demands.”

Well, we already know for whom the perfect storm will rain over: it’s fleet managers. The crash repair market situation is due to insurers not being able to affect a better market rate and bodyshops gaining greater negotiating leverage around standards.

fleet managers can navigate a bureaucracy of papers with My Fleet Hub

Fleet managers can navigate the storm of bureaucracy 

Let Fuel Card Services help fleet managers. We already get it right on the cost of fuel cards for organisations, and our position within the motoring industry means we have partnerships with the best fleet service providers, which we pass on to you.

Introducing My Fleet Solutions: a range of services that are free for fleet managers to register. For example, FCS Insurance Solutions. We have experts who can negotiate significant discounts and introduce dedicated quotes for all vehicle cover probabilities. These include mixed fleet insurance, HGV specialised insurance, employer’s liability insurance, product and public liability insurance and goods in transit. This is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713).

Claim management support for fleet managers

There are other services too through My Fleet Solutions mainly when a company vehicle is involved in a crash, and the obvious costs are just the tip of the iceberg. The actual cost of a collision involves the invisible, as well as the visible repair and insurance excess. These invisible costs include losing key personnel to injury or ill-health, loss of business, potential loss of reputation and the expense of hiring replacement vehicles while company cars or vans are off the road.

My Fleet Solutions suggests an insurance claim management service. Register your vehicles for free, and when an accident occurs, the professionals will step in on your behalf to claim and manage the insurance process and recover losses. This service takes away the strain and gives you the incredible reassurance. Our experts will handle the first notification of loss (FNOL), to ensure accurate insurance claims reporting. Distressed drivers can access a ready-to-respond accredited helpdesk for support. Moreover, a network of courtesy cars to keep your vehicles moving. Expertise to inspect, instruct and approve nominated or independent repairers.

Fleet managers can register with My Fleet Solutions for free. Once the details of your vehicle are in place, you’ll have access to My Service Expert. This is a nationwide garage network offering fleet managers significant savings on servicing, maintenance, repairs and MOTs.

A new online portal for fleet managers

My Fleet Hub is a one-stop web portal making fleet management easier with cost-saving services. My Fleet Hub allows you to manage your fuel card account 24/7, keeping the same functions as the eservices account you may be familiar with, but with improved security, speed and ease of use. Also, you will have access to a range of fleet and business services designed to help you and your business.

My Fleet Hub has automated features like service reminders, schedule important reporting and ensures drivers are driving properly. More importantly, keep on top of fuel prices.

My Fleet Hub gives you 24/7 access to an indispensable line-up of integrated services.

Take a closer look at My Fleet Hub now. You’ve nothing to lose except the cost and hassle of not using it!

For full details call your Fuel Card Services account manager or 0333 130 8845.

wintry white scene and a white van driving on the icy road

Winter driving with the power of vehicle tracking

Winter weather reports predict this February is going to be interesting. Wind, rain and possibly settling snow with temperatures dropping below zero over the next few weeks.

Winter conditions will no doubt disrupt work and impact your drivers, your fleet and your customers.

Driving in winter from the drivers seat

The need for increased visibility this winter

With the weather set to get worse, risks on the road will be on the rise. For fleet managers, there is a tool that helps ensure that your systems remain safe, practical and efficient. We call it Tele-Gence.

Tele-Gence is all about smart, affordable telematics made simple. Look towards advanced connected intelligence: coordinated event response, asset utilisation, work order management, safety and reporting. Its range of user-friendly services is fully customisable with bespoke options scalable to your specific needs. The device provides frictionless access from anywhere in the Cloud, and support from a UK-based customer service team.

Tele-Gence gives you full access to fuel data, with accurate MPG reporting to eliminate fraud. Suitable for all vehicle types, it also reduces accidents and increases driver security, while tracking expenses and vehicle maintenance and streamlining management processes.

New fleet management dashboard

Tele-Gence is one of our integrated services connected to our new, upgraded eservices called My Fleet Hub – the original, one-stop web portal making fleet management easier with cost-saving services.

My Fleet Hub allows you to manage your fuel card account 24/7, keeping the same functions as the eservices account you are familiar with, but with improved security, speed and ease of use. Also, you will have access to a range of fleet and business services designed to help you and your business.

My Fleet Hub has been designed to automate features like service reminders, schedule important reporting and make sure your drivers are behaving when you’re not looking. More importantly, keep on top of fuel prices.

MyService.Expert

Whether you run one van or a dozen lorries, My Fleet Hub gives you 24/7 access to an indispensable line-up of integrated services developed to make each vehicle simpler, safer, and far more cost-effective to manage and use.

Each service is designed to work alone and works even better when combined with others. Take a closer look at My Fleet Hub now. You’ve nothing to lose except the cost and hassle of not using it!

My Fleet Hub is launching this February. Call your account manager for details or 0333 130 8845.

Over the shoulders of a man looking at Fleet Hub online

My Fleet Hub, saving you time and productivity

There are all manner of examples of hard knocks in almost every profession. Some are far more serious than others: the army leader whose men are ambushed; a coal miner in the middle of a cave in; the prime minister having to deliver Brexit.

Handling these kinds of crises takes a great deal of focus, of fast thinking, and in many cases, leadership; the kind of leadership that needs to fix things and get it right.

That said, not many fleet managers find their staff ambushed, or in a mine cave-in or having to deliver Brexit.

What, then, are the kinds of hard knocks that fleet managers face? Namely keeping the bottom-line budget tight, servicing and maintenance of vehicles and duty of care for drivers. On top of those priorities, there’s compliance with environmental legislation and of course HMRC.

These are just a few of the kinds of crises that fleet managers deal with day in, day out and every year. Whatever the problem is now, handling it face on, thinking fast and creatively, and proposing a solution, is the kind of management we all aspire to.

There’re no denying fleet operations are complex. But how do you manage it all?

We suggest simplifying your management by ditching the filing cabinet. Move all your fleet information to My Fleet Hub, where all your fleet management needs are there for you on an easy and intuitive to use dashboard. And you can access on mobile through an app.

We have upgraded eservices to bring you My Fleet Hub – the new, one-stop web portal making fleet management easier with cost-saving services. My Fleet Hub allows you to manage your fuel card account 24/7, keeping the same functions as the eservices account you are familiar with, but with improved security, speed and ease of use. In addition, you will have access to a range of fleet and business services designed to help you and your business.

My Fleet Hub has been designed to automate features like service reminders, schedule important reporting and make sure your drivers are behaving when you’re not looking. More importantly, keep on top of fuel prices.

Whether you run one van or a dozen lorries, My Fleet Hub gives you 24/7 access to an indispensable line-up of integrated services developed to make each vehicle simpler, safer, and far more cost-effective to manage and use.

Each service is designed to work alone and works even better when combined with others. Take a closer look at My Fleet Hub now. You’ve nothing to lose except the cost and hassle of not using it!

Launching this February. Call your account manager for details or 0333 130 8845.

Snowy weather through a driver's view

Ice ice baby! Manage your fleet in icy conditions

Most of us tend to dress for the weather. In this case, it means wrapping up with a hat, gloves, scarf, a big winter coat and appropriate shoes. So it makes sense to use the same concept when out on the road and adapt your driving behaviour depending on the weather conditions.

Frost written on a car screen

IAM RoadSmart’s head of driving and riding standards, Richard Gladman, is offering advice to motorists to better cope with driving on road surfaces that are covered in frost, ice or snow.

  • If the weather conditions are severe in your area, you should take notice of police advice and simply not travel. However, in exceptional circumstances, if you must go out then make sure you drive safely with extra caution on icy roads
  • At least triple your stopping distance and approach every junction expecting to stop well before the stop or give way line – it can take up to ten times as long to stop according to Highway Code advice. Every steering, acceleration or braking input should be as smooth and gentle as possible and select second gear when you pull away in icy conditions. Less torque will help prevent wheel spin
  • Salt will often make the windscreen, headlights, number plate and rear parts of your car very dirty. Cars without headlamp washers, for example, will lose an estimated 40% of luminosity and possibly all their focus in about 20 miles on a damp, gritted motorway. When travelling long distances it is advised that you stop regularly at service stations to clean your windscreen and headlights with a clean cloth. Or keep a filled bottle of water in the car boot to give your lights, windows and mirrors a quick wash over – a handy investment is to top up your windscreen washer reservoir when needed too
  • Never ignore any warning lights. If one appears, get it checked out sooner rather than later. Being stuck on the side of the road is never good, but breaking down in freezing conditions is a high-risk situation
  • Always carry a winter driving kit including an ice scraper, de-icer, blanket, torch, shovel, something to eat and a fully charged mobile phone
  • When driving on a busy road avoid overtaking a gritting lorry, as the road ahead may not be treated yet. If you have any doubt, don’t risk it. And make sure to never overtake a snow plough in heavy snow conditions

tyre close up on a snowy icy road

  • While roads may be gritted to give you better traction, some areas may not be completely treated which can leave ice patches exposed. You should, therefore, drive at a steady pace, ensuring the safety of you and your passengers. On the roads, you use regularly, watch out for water running across the carriageway as this can wash away salt
  • It’s important that you keep your car clean throughout the winter as the salt in grit can cause corrosion to any exposed parts. Ensure that you thoroughly wash the underneath of your car when you can to stop salt from settling
  • Don’t forget to wash/rinse alloy wheels too; the smallest scratch can quickly become a large corroded area
  • Just because the winter sun out does not mean the roads might not be icy. Microclimates of icy patches will linger in areas such as bridges and exposed sections, where the sun has not yet reached
  • Keep the tread on your tyres above 2mm – 3mm is ideal. The more tread you have the more water they can cope with. Letting your tyres get down to the legal limit of 1.6mm is not recommended, and don’t forget you can always consider winter tyres if you are in an area where they will benefit you

Richard adds: “Preparation is the key to avoiding a dangerous situation whilst driving in snowy or icy conditions. Don’t rely on the performance of your car systems to get you out of trouble – allow time, make sure you have good visibility all round and carry the right equipment. If conditions are extreme remember the best advice is not to travel.”

Make sure your vehicles are fit for the road with My Fleet Solutions and to support your fleet in your duty of care for your drivers, to tracking the vehicles, tracking the miles and finding the fuel to put in it and, to servicing and fixing it.

MyService.Expert

My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support includes sourcing the proper vehicle insurance, and the most comprehensive accident management support in the industry. If you need solutions to manage your drivers and vehicles, the answer is at My Fleet Solutions.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert dashboard giving you access to a nationwide network of garages offering significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Garage mechanic under a car

The warranty woes of a new vehicle

All vehicles have the potential to go wrong – even new cars. While some car makers offer more extended new vehicle warranties, sometimes of up to seven years, most still provide the typical three years’ worth of cover. As a fleet manager, sorting out the repairs can be a logistical nightmare.

garage mechanic with spanner

Just over a quarter of cars suffer an electrical breakdown in their fourth year on the road. Electrical gremlins are the faults most likely to provide motorists with an unwanted repair bill just as their car exits the standard three-year manufacturer’s warranty period.

Engine failures are the third most likely thing to go wrong as a car comes out of the protective umbrella offered by a three-year manufacturer warranty, with 17% suffering a fault.

Over the last five years, air con and electrical faults are the failures that have consistently increased as soon as a car enters its fourth year.

Gearbox faults are the most expensive to fix on a four-year-old car, with an average repair bill of £896.22, a hundred pounds more than on a three-year-old car.

The cost of fixing steering system woes also jumps between a car’s third and fourth years, again by more than £100, to an average of £532.37.

Here’s the worst-case scenario: as a fleet manager who has to coordinate with dealerships to get your warranty repairs sorted. Stop. Help is at hand; we can fix the downtime, with My Fleet Solutions to support your fleet in your duty of care for your drivers, to tracking the vehicles, tracking the miles and finding the fuel to put in it and, to servicing and fixing it.

MyService.Expert

My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support includes sourcing the proper vehicle insurance, and the most comprehensive accident management support in the industry. If you need solutions to manage your drivers and vehicles, the answer is at My Fleet Solutions.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Driver fitness

A ‘lorry’ load of fitness ideas for drivers

The annual rush to the gym has begun, as Brits look to recover from their festive overindulgence; but for van drivers, who spend long hours sitting behind the wheel, finding time to keep fit can be a struggle.

Lorry driver bending

While the average van driver aims to work out twice a week and one in 10 admits to a healthy diet*, life on the road has challenges. Not only can it lead to less than ideal nutrition and grabbing snacks on the go, but hours of sitting can slow the metabolism – which affects the ability to regulate blood sugar and blood pressure, and metabolise fat – and may over time, contribute to weaker muscles and bones**.

To help van drivers and tradesmen and women find time in their schedule to kick-start their 2019 in healthy fashion, Volkswagen Commercial Vehicles is living up to its Working With You promise and has created a unique Working Out With You exercise regime that can be completed anywhere, anytime, with its Mobile Gym Transporter.

Health experts advise doing at least 150 minutes of moderate aerobic activity such as cycling or brisk walking every week and strength exercises on two or more days a week that work all the major muscles.

Volkswagen Commercial Vehicles has teamed up with fleet customer Pimlico Plumbers and its in-house personal trainer, James Dean, to devise the programme which is designed to tackle different muscle groups for a well-rounded workout.

And there’s no need for expensive gym memberships and pricey equipment, the training regime makes use of the Transporter’s body panels and load bay with the Bumper Dips and Panel Push-Ups plus everyday tools and gear stored in the racking with moves like the Pipe Clean & Press and Toolbox Squat & Raise.

Cable Skip
Ensure cable is long enough to loop over your head with some slack. Use this as a cardio warm-up with 30 seconds skipping followed by 30 seconds rest and repeat 10 times.

Toolbox Squat & Raise (10-20 reps)
Hold the toolbox out in front of you and squat from the knees ensuring you keep your arms out in front of you, back straight and feet flat. Stand back up and raise the toolbox above your head before repeating.

Pipe Clean & Press (10-20 reps)
Start with the pipe on the floor and bend down keeping your back straight. Lift the pipe to chest height and get comfortable with the weight before pressing it overhead with straight arms.

Bumper Dips (10-20 reps)
With the rear doors open to place your hands on the bumper and stretch your legs out in front of you. Lower yourself down until your elbows reach 90 degrees or you touch the floor.

Seated Wrench Curls (10-20 reps)
Open the side door and sit on the edge. Take a wrench and lift from your waist to your shoulder keeping your body still. Repeat for a wrench in each hand.

Panel Push-Ups (10-20 reps)
Place your hands on the bumper facing the van in a regular press-up position with your legs straight out behind you. Lower yourself toward the bumper before lifting yourself back up.

Help is at hand, to keep your fleet vehicles in shape too with My Fleet Solutions to support your fleet in your duty of care for your drivers, to tracking the vehicles, tracking the miles and finding the fuel to put in it and, to servicing and fixing it.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Happy-New-Year-Driving

New year, new regulations for ULEZ

Every year, our motivation increases after Christmas, and we spend the New Year planning our goals. Particularly for fleet owners, there will be targets to aim for a fitter servicing and maintenance bill or trimmer logistical planning of the drivers, and at My Fleet Solutions, we can help with all that. However, there is a legislation headache brewing this year, and we thought we would remind you about the introduction of ULEZ (Ultra Low Emission Zone) in just four months.

With the introduction of clean air zones in Britain’s cities, the first ULEZ comes into force within London from 8 April 2019.

Although the changes apply to all petrol and diesel vehicles, it is estimated that approximately 80% of vans currently on the UK roads will not be compliant with the standards required by the new zone.

After the launch of the UK’s first ULEZ in London, numerous Clean Air Zones (CAZs) will be implemented across UK cities in the next few years. The five cities required to introduce a Clean Air Zone by 2020 are Birmingham, Derby, Leeds, Nottingham and Southampton. The new Government regulations aim to bring nitrogen dioxide levels within the legal limit in the shortest possible time and by 2021 at the latest.

Nitrogen Oxide

Vehicles that will have to pay the proposed charge are:

  • Pre-Euro 6 diesel vehicles, including hybrids (older than approx. 2015)
    Pre-Euro 4 petrol vehicles, including hybrids (older than approx. 2006)
  • Motorcycles built before 2007, prior to the implementation of the Euro 3 emissions standard, will have to pay when the ULEZ comes into force.

Drivers who enter the capital in vehicles which do not comply with the new emissions will be subject to a £12.50 fee on top of the £11.50 congestion charge. The system replaces the current T-Charge scheme, where motorists who own older vehicles must pay £10 to drive in the city.

Charges will apply once in every 24-hour period (midnight to midnight) when entering or driving in the zone. This would apply seven days a week, 365 days a year.

Newer vehicles and fully electric and hydrogen fuel cell vehicles will not be charged, neither would historic, disabled or military vehicles.

Research has already shown that over a third of motorists had not heard of the Euro Emission Standard classification system, while two-thirds of those who had been unsure what category their vehicle fitted in.

Our online check is completely free and allows motorists to check the emissions standard of their vehicle and potentially avoid a fine.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to a nationwide garage network that offers emissions check for your vehicles and has significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price.

View of snow in blue twilight from windscreen of a vehicle

How is your winter weather driving?

Your drivers know how to drive in whatever weather. But here’s a little test for those potential weather-related challenges from road safety and breakdown organisation GEM Motoring Assist.

Driving in heavy rain and flood  

Car driving in floods
What’s the maximum depth of water I can drive through safely?  
Driving through any depth of water can be dangerous. Even just six inches – or 15cm of water – will reach the bottom of most passenger cars. Above this depth, you can lose control or stall the engine because water can be sucked into the exhaust or washed into the air intake.

How can I reduce the risk of stalling?  
If you are driving a manual car, press the clutch down slightly at the same time as pressing the accelerator. This action will help the car move along slowly and should keep water out of the exhaust pipe. Stay in the same gear throughout the flood.  In an automatic car, you can consider keeping your foot on the accelerator while using your lowest gear but control the speed with your footbrake.

What if I stall in a flood? 
Don’t attempt to restart the engine as you will risk severe damage. You’ll need to remove the injectors or plugs to get rid of any water – so the best thing to do is to get out of your vehicle and wade to higher ground, especially if the water is rising. Then, if you’re a GEM member, call us when it’s safe – if you’re not, then call your breakdown recovery provider.

What should I do when I’m through a flood?  
You’ll need to make sure your brakes are effective – dry them by applying them gently and taking it easy for a few miles after the flood.

Driving in snow 

View of snow in blue twilight from windscreen of a vehicle
What is a safe speed for driving in snow?  
Experience shows that it is not your speed that’s the problem, it’s how you lose the momentum to stop in an emergency or to negotiate a sharp bend, or pull up safely at a junction. If there is snow on the road, your braking distance will be vastly increased compared to what you’re used to on a dry road. The faster you go, the more range you will need to stop safely. Be sure to maintain a risk assessment. If it’s snowing and settling, then you must slow right down. Try to keep momentum by anticipating when you’ll need to slow down and speed up.

How can I expect my rear-wheel drive car to behave in snow?  
It may well accelerate poorly, I’m afraid. Front wheel drive cars will be much better at pulling off in conditions of low traction.

What are the best roads to use when it’s snowing?
It may sound unhelpful, but the best advice is not to drive at all if you don’t need to. Gentle hills can become impassable, and even busy motorways can quickly turn into car parks during a snowfall.

What emergency equipment should I take if I have to drive in snow?
Take a hot drink flask, snacks, a blanket, rug or sleeping bag to ensure you can stay warm if you get stuck. If you need to leave your vehicle, then it’s a good idea to ensure you have boots, a warm coat and reflective jacket with you.

Driving in fog

 
What is fog?  
Fog is a thick wet mist that either rolls in from the sea or radiates up from the ground. Fog forms when the temperature drops to the point at which air is saturated and invisible water vapour in the atmosphere condense to form suspended water droplets.

Why is driving through fog dangerous?  
Primarily driving through the fog is dangerous because it is not like normal driving, there is very little you can see. So go slowly, use dipped headlights and fog lights, but remember to switch the fogs off when visibility improves.

Is there anything I can do to continue driving safely when the fog is thick?  
Quite possibly not. You can wind down the window, in an attempt to hear what you may not be able to see, but there’s no magic way of gaining visibility.

Should I use the rear lights of the vehicle in front or the white centre line of the road as reference points?  
No. It’s dangerous to follow the lights of the vehicle in front as you may well allow yourself to get too close, meaning you might not have enough space to stop suddenly. You can follow the edge of the road as a reference point, but not the centre.

Driving in icy conditions


Why is it called ‘black’ ice?
Primarily because it blends in very well (too well, in fact) with the road environment, black ice is clear and colourless, but it is invisible above the dark tarmac of the road.

How will I know if I’m driving on black ice? 
Your steering will feel light, you won’t see tyre tracks on the road ahead, and there will be next to no noise from your tyres.

If I can’t see it, how can I look out for black ice?
Pay attention to your car thermometer. Black ice forms when the road surface temperature falls to 0 degrees Celsius or below. However, road surface temperature is usually three to four degrees lower than air temperature. That’s why you may get an audible cold weather warning when your car thermometer shows 3 or 4 degrees.

When and in what locations is black ice most likely to form? 
The most likely times for the forming of black ice are around dawn and in the late evening when temperatures are usually at their lowest. The most common locations for black ice are shaded or tree-covered parts of roads, due to the lack of sunlight. Bridges freeze quickly so be particularly careful.

What should I do if I realise I’m on black ice?
Stay calm and let your car pass over the back ice. Gently lift your foot off the accelerator. Don’t hit the brakes and be very gentle with your steering. If you feel the car is starting to slide, don’t attempt to overcorrect. Remember that on ice your vehicle will have no traction.

Help is at hand, with My Fleet Solutions to support your fleet in your duty of care for your drivers, to tracking the vehicles, tracking the miles and finding the fuel to put in it and, to servicing and fixing it.

My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support includes sourcing the proper vehicle insurance, and the most comprehensive accident management support in the industry. If you need solutions to manage your drivers and vehicles, the answer is at My Fleet Solutions.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Dogs a van driver takes a picture of his white, fluffy dog who is sitting in the passenger side of a car, with seatbelt on

Van man and his dog battle loneliness this Christmas

The Christmas lights are up in towns across the country and everywhere gets busier as people rush online to get festive gifts for friends and family. For van drivers delivering packages at this time of year, their work means they may be spending less and less time with their families.

According to Mercedes-Benz Vans Business Barometer, it found that some UK van operators are battling loneliness by taking their dogs on the road with them for the company.

Bulldog looks at driver from the backseat

The Business Barometer research across 2,000 van owners and operators showed that 957 respondents take their dogs on the road (47.85%), therefore based on 451,0000 people identifying van-driving as their primary occupation in a 2017 UK Government workforce survey, there could be over 200,000 dogs on the road in commercial vans on UK roads at any one time.

It’s not surprising life on the road can be a lonely place for Great Britain’s professional drivers, with the average driver spending over 17 hours wholly alone and over a third (35%) spending at least 20 hours in solitude.

So, with mental health and driver wellbeing taking more of a focus than ever before, drivers are turning to the ‘Van Man’s Best Friend’ to raise their spirits, with one in five agree that their dogs have had a direct positive impact on their mental health. It makes them feel happier, say over half (52%) of van operators who bring their dogs with them when they work.

outside looking in and a chocolate pointy eared dog is sitting in the passenger seat

Those who take their dogs with them throughout their workdays say they feel much happier (52%) and more relaxed (45%). A third (33%) say their dog directly helps them get through their day, and over half (53%) reported having their dogs with them has assisted in winning new business.

Considering the average driver gets stuck in congestion for up to 13 hours a day, this friendship is making a difference.

Nearly two-thirds (65%) of UK van drivers and operators own at least one dog, with 36% of those having more than one. Proving that the UK is a nation of dog lovers, 38% of road-going dogs are from rescue centres.

Steve Bridge, Managing Director, Mercedes-Benz Vans UK Ltd, said: “It’s great that our canine friends can join the nation’s hard-working van operators in the vehicles, providing much-needed company along the way. However, it is also important to remember that dogs need to be suitably restrained according to the Highway Code, so a seat belt harness would be a good investment to ensure that both the driver and the dog are safe and secure.”

The Mercedes-Benz Vans Business Barometer is a nationwide quarterly survey of businesses large and small, created to help us understand the economic landscape and discover what van owners and drivers need to keep their business moving.

MyService.Expert

Help is at hand, with My Fleet Solutions to support your fleet in your duty of care for your drivers, to tracking the vehicles, tracking the miles and finding the fuel to put in it and, to servicing and fixing it.

My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support includes sourcing the proper vehicle insurance, and the most comprehensive accident management support in the industry. If you need solutions to manage your drivers and vehicles, the answer is at My Fleet Solutions.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Don't drink and drive office party with young workers in Santa hats

Cheers! To your drivers not drink driving

It’s that time of the year again: Christmas parties are on the calendar and the cold and flu season is just beginning.

Of course, most of your drivers know the risks of drink driving, and most will never do it, but it’s vital that they be aware of the risks ahead of the festive season!

Even a small amount of alcohol – well below the legal limit – can hinder the ability to drive safely. It takes several hours for alcohol to disappear from the body; therefore someone who was drinking late the previous evening can still be over the limit while on their way to work.

As a rough guide, it takes the body one hour to rid itself of one unit of alcohol (a strong pint of lager or 250ml glass of wine may contain three units each). Also, the clock starts from when you finish drinking, not when you start!

Don't drink and drive two pints of beer on a pub table with car keys and bottle tops

Those taking prescribed medications shouldn’t be forgotten either, make sure they are informed about the possible effects on their driving and performance at work. Drug driving legislation introduced in 2015 includes restrictions on 16 drugs that carry penalties of a one-year driving ban, a hefty fine and a criminal record.

Licence Bureau is reminding business drivers and fleet operators that with the festive season now in full-swing, compliance should remain top of the agenda.

In-line with the ‘party spirit’ around this time of year, Licence Bureau is advising compliance managers to pay specific attention to alcohol, drug, in-car smartphone use and general fatigue policies. It is specifying utmost clarity relating to these areas and rigorous process in place to manage any unforeseen incidents.

Malcolm Maycock, managing director of Licence Bureau, said, “We want all business drivers and fleet managers to be very aware of how to remain compliant during the festive season. This is not a case of being a ‘party pooper’, it’s a case of allowing people to have a good time, safe in the knowledge they are compliant with company policy, and health and safety legislation.

“It’s particularly important that the areas stigmatised by the festive season are addressed, and clarity is given to each driver within the fleet, and that includes grey fleet drivers too.”

Reiterating the advice to fleet operators, Licence Bureau has introduced a social media campaign of short films themed ‘Help make our roads a safer place for all’, supported by road safety charity Brake. The campaign is aimed at raising awareness around the heightened risk of driver distractions and dangers during the festive season.

Malcolm continued, “Experience tells us our simple, impactful messages resonate deeply with drivers and organisations. If we can help people stop and think, and ultimately help prevent any road traffic incidents over the festive season, then that is a success.”

The campaign covers areas such as alcohol and drugs, use of smartphones and tiredness which all increase the chances of accidents.

Register for free at My Fleet Solutions to claim and manage the insurance process and recover losses, if a road traffic accident does occur, you will have the incredible reassurance that it will not have a significant impact on your business or fleet. Our experts will handle the first notification of loss, to ensure accurate insurance claims reporting. There is an accredited helpdesk primed to support distressed drivers. A network of courtesy cars to keep your fleet moving. Expertise to inspect, instruct and approve nominated or independent repairers.

We also offer commercial insurance. Register for free at My Fleet Solutions. Our FCS Insurance Solutions is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). We can negotiate significant discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

Register with My Fleet Solutions for free, once the details of your vehicle are in place, you’ll have access to My Service Expert a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

Aggressive tailgating driver

My Fleet Solution will protect fleets from tailgating bullies

Americans talk about tailgating as a fun event in the boot of a parked vehicle. When us Brits talk about tailgating, it’s the miserable business of driving a car and dealing with the aggression of a driver behind intent on being too close to the boot.

New research reveals that tailgating is not only one of the most annoying habits drivers experience on the road, but it also causes many motorists to make dangerous decisions of their own.

A recently published study by Opinium Research on a cohort of 2004 motorists talking about driving habits shows that 89% of drivers say they find tailgating by other drivers either very or moderately annoying, second only to dangerous overtaking (92%), and three quarters (75%) would take action in response to a car following too closely.

Annoyed driver dealing with tailgating

The most popular course of action for tailgated drivers is to slow down to leave a wider gap between them and the car in front, with the aim of encouraging the tailgater to do the same. The research revealed that 37% of motorists adopt this slow-down move, however many drivers take riskier measures, as shown below.

Over a third (34%) of drivers, some 13.9 million licence holders, say that if being followed too closely by the car behind they would lightly dab their brakes to make their brake lights come on without slowing down. 8% of drivers would use their fog lights, flicking them on to make the driver behind think that they are braking. One in ten drivers (10%) go even further, saying they would apply the brake sharply to get the car behind to back off.

All these moves carry significant risks of causing a collision – the driver following too closely may overreact with their braking and create a ripple effect leading to an impact in the traffic flow behind as the vehicles ‘concertina’.

The research also found that 11% of drivers say they would increase their speed when being tailgated, but that can be dangerous if the driver ends up going too fast for the conditions or their comfort. Accelerating can also be counter-productive as the driver behind is likely to speed up, resulting in the cars remaining too close together but at a higher speed.

Almost one in ten drivers (9%) admit to making a ‘revenge attack’, pulling over to let the tailgating car pass, and then pulling back out to follow as closely as the first tailgater had been doing. 7% of drivers would make some hand gesture at the driver behind them to get them to back off.

Despite almost every driver stating that tailgating is one of the most annoying habits displayed by other drivers, a third of motorists (33%) in this study admitted that a car they have been following has reacted to their presence in some way. The reactions include the one in ten drivers who have had a car let them pass, only for it to then pull back out and tailgate them in turn and 8% who have experienced the driver in front brake sharply, purely to get them to back off.

Male drivers are more likely than women to have caused a reaction from motorists they are following (38% and 26% respectively). Younger drivers (50% of those aged 18-34) are also more likely than older drivers (21% of those aged 55 and over) to have had an impact on the behaviour of a driver in front of them.

The accident statistics show very clearly that the causes of many road casualties are because cars following too closely. This research highlights that the danger doesn’t just come from tailgaters not being able to stop in time, but from the adverse reactions they cause in other drivers.

My Fleet Solutions offers practical support against tailgating bullies

The only brake tests drivers should consider are those carried out in a garage environment. For more information about brake care, including some of the tell-tale signs of worn brakes including squeaking, pulsating or sponginess, My Fleet Solutions introduce a free, one-stop solution to deal with the never-ending list of problems faced by fleet managers: MyService.Expert is a service, maintenance and repair dashboard where you can manage any work, including MOT on your vehicles. By registering your fleet vehicles, it allows access to a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your organisation.

MyService.Expert

Our Tele-Gence service can ensure your drivers are making the safest decisions too with our telematic device to suit your organisation’s needs. Tele-Gence’s fleet tracking management solutions give you around the clock control of the whereabouts of your assets; and, lets you monitor driver behaviour, helping to reduce accidents, vehicle maintenance costs and fuel consumption.

There are other services from My Fleet Solutions that can protect your fleet. For instance, FCS Insurance Solutions has Policy-matching assistance with business-specific needs, alongside industry risk exposure knowledge to get the right policy to cover your fleet from the start. It is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). It introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

For a quote tailored to your business needs or commercial vehicle requirements visit FCS Insurance Solutions. For an instant, free vehicle tracking quote visit Tele-Gence or for savings on maintenance, servicing and repairs visit MyService.Expert.

car aqua planing in the rain

Rain, rain: bring it on! We have fleet drivers covered

The Met office is warning there will be a significant change in the autumnal weather this week, as Storm Diana moves from the Atlantic and is set to bring rain and gales to the UK.

splashing in rain

Here is some advice to your fleet drivers from IAM RoadSmart on how best to cope with it.

Heavy rain:

  • Heavy rain will affect your visibility, so take it slow. Rule 126 of the Highway Code states that the braking distance between yourself and the vehicle in front of you should be two seconds when driving on a dry road, and at least four seconds in the wet. It is even longer on icy surfaces. IAM RoadSmart recommends up to 10 times the braking distance when driving on ice.
  • Your windscreen should be clean, wipers effective and the jets positioned correctly and aimed at the screen. It is sensible to clean the windshield, make any necessary adjustments and remove anything from the main area before you start your journey.
  • A good rule of thumb is that if you need windscreen wipers, then you need your headlights. Automatic light settings will not always activate in lousy weather conditions, so it is up to you to make a sensible decision as to whether these need to be turned on.

Aquaplaning:

  • If the water is standing in puddles on the road surface, your car is at risk of aquaplaning. Aquaplaning is where a wedge of water forms in front of the tyre and lifts off the road surface, causing the tread not to be able to displace the amount of water present. To recover form aquaplaning, ease gently off your accelerator, have a firm grip of the steering wheel and be sure not to make any sudden steering actions. The car will eventually regain its grip as the water clears.

rain puddle

Floods:

  • First, ask yourself – can you take another route? If not, then you need to identify how deep the water is. If the standing water is more than six inches deep, avoid driving through it. If you are familiar with the road, you can judge the flood to the kerb.
  • If heavy rain was not the cause of the flood, then what was? Moreover, what impact on the road does it have? For example, if it is a burst water main, the standing water may look like a normal flood, but the road surface beneath the water may be completely broken up. If you are unsure how the surge has formed, then avoid it altogether.
  • Are there other vehicles similar to yours that are safely driving through the water? From this, make a judgement call as to whether it is safe to travel through or not.
  • If the water is fast flowing, do not attempt to drive through it, as there is a real danger of being swept off the road in your car.
  • If you have considered everything and decided to drive through the flood, be sure to do so slowly. The best approach is to press lightly on your clutch and add gentle pressure on your accelerator to increase your engine revs. Do so without increasing your speed, in a similar way to how you would undertake a hill start. Doing this will prevent water from entering your exhaust. If you are in an automatic car, accelerate slightly but control the speed with your brakes. When you have passed the flood, test your brakes to make sure they are dry and working correctly.
  • If you are in the slightest doubt, then turn around and don’t go through the flood. Often modern saloon cars have the air intake in the wheel arch, which may be below the water level. If your engine should take in water, it will take immediately hydro lock, and the vehicle will stop.
  • Remember to stay alert and avoid splashing pedestrians. If accidentally done – even when causing splashed when driving through puddles at the side of the road – you could receive a fixed penalty and three points on your license for driving without due care and attention or without reasonable consideration for other road users. If deliberately done, it could be a public order offence, a court appearance and a fine.

Choose telematics system

Planning for nasty weather can take much time. At My Fleet Solutions, we understand that managing a commercial fleet is more challenging than ever. Register with us for free, once the details of your vehicle are in place, you’ll have access to a nationwide garage network with significant savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

My Fleet Solutions is here to step in when road traffic accidents occur. Register for free and if a crash does happen, feel safe in the knowledge that we will handle the first notification of loss, to ensure accurate insurance claims reporting. There is an accredited helpdesk primed to support distressed drivers. A network of courtesy cars to keep your fleet moving. Expertise to inspect, instruct and approve nominated or independent repairers. Moreover, by choosing My Fleet Solutions to claim and manage the insurance process and recover losses, you will have the incredible reassurance that incidents and accidents will not have a significant impact on your business or fleet.

At My Fleet Solutions, we also offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate more significant discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

My Fleet Solutions is the one-stop solution to all your fleets needs and your drivers’ cares.

Black Friday driver stress

Beating the Black Friday blues for drivers

Your customers are eagerly waiting to participate in the biggest shopping event of the year: Black Friday and Cyber Monday.

The challenge for your company isn’t focused on a system crash or a payment failure. It’s the delivery problems that come after the purchases have been made.

For your drivers, it could be a blue weekend filled with time-pressure and time-anxiety; and adding to this pressure mix, are other drivers on the road looking for bargains in the shops and congesting the road.

These events will create stress.

Stress affects us all at one time or another – whether it’s down to work, home life or a tough situation you’re facing. Stress can affect how we feel physically and emotionally as well as impair our judgement and our reactions, which isn’t good news when we need to concentrate on something significant, like driving and delivering packages.

It’s important your drivers recognise how they feel and try to relax before getting in the vehicle. Ben, an independent charity which provides support for life to the people of the automotive industry, provided us with some signs on how to recognise stress.

Black Friday stress

Warning signs of stress 
First of all, we need to recognise the warning signs of stress. You might feel some or all of these:

  • Becoming easily irritated with colleagues, friends or family
  • Feeling distracted, forgetful or moody
  • Having racing thoughts
  • Not being able to ‘switch off’
  • Becoming quiet and withdrawn
  • Under or overeating
  • Smoking more, drinking more alcohol or taking drugs
  • Tense muscles
  • Headaches
  • Feeling sick
  • Not sleeping well / insomnia
  • Getting ill more often

Here are a few tips to do before you get in the vehicle stressed: 

  • Go for a short walk around the block to get some fresh air and unwind from the stresses of the day
  • Wait until you feel calm, collected and well enough to head out on your journey. Driving itself can be stressful, especially in rush hour, so if you are already stressed this is likely to make matters worse
  • Try mindfulness and deep breathing before getting behind the wheel. You don’t have to be spiritual to benefit from mindfulness and meditation – anyone can meditate and it has been shown to reduce stress and anxiety
  • If you’re feeling ill from stress with headaches or sickness, make sure you feel well enough before you drive. Drink plenty of water and get some fresh air
  • Write down a list of the things that are stressing you out and set yourself some time to tackle them later on – sometimes writing your worries down and making time to sort them out helps clear your mind
  • Is stress causing you to struggle with addiction to alcohol, drugs or nicotine? Be aware that these could still be in your system before driving. If you’re struggling with addiction or substance misuse, then it’s important to seek help
  • If you’re having trouble sleeping due to stress then make sure you aren’t too tired to drive. IAM RoadSmart advises if you feel sleepy whilst behind the wheel, find a safe place to pull over and stop – not on the hard shoulder of a motorway. Research suggests that almost 20% of accidents on major roads are sleep-related so don’t drive if you feel sleepy
  • Tell someone you trust how you feel. Sometimes opening up about our problems to loved ones can make all the difference and they can even help you find solutions. As they say, a problem shared is a problem halved

Black Friday stress

If you feel these tips are a little too soft and fancy, and don’t really apply to your organisation, then take heed of this warning from Neil Greig, director of policy and research of IAM RoadSmart, who said: “If a company forces someone to drive too many hours in the day, and there was a crash resulting in a fatality, a prosecution according to the Corporate Manslaughter and Homicide Act would help send a message to businesses that a lot more care needs to be taken in this area.”

Help is at hand, to support you in your duty of care for your drivers, to tracking the vehicles and find the fuel to put in it and, to servicing and fixing it, My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support includes sourcing the right vehicle insurance, telematics system and the most comprehensive accident management support in the industry. If you need solutions to manage your drivers and vehicles, the answer is at My Fleet Solutions.

Congestion

The fuelish costs of traffic jams

Unsurprisingly, the top annoyance for the UK motorist is a traffic jam. This finding was part of IAM RoadSmart’s Safety Culture Survey, which was published on Thursday this week.

It is the fourth year, that the UK’s biggest road safety charity, asked more than 2,000 drivers about their worries, fears and attitudes. In the past, two years safety concerns around other drivers using hand-held mobile phones topped the list – but now traffic congestion is the top concern.

Congestion costs money

Congestion becomes a very real worry when looking at the road usage landscape from a business perspective. Hire car organisation, Europcar launched a new white paper, exploring the mobility challenges facing UK business. In Charting a Safe Path Through the Minefield of Challenges Facing UK Businesses, the paper reveals a mood of caution and mild pessimism amongst UK businesses.

Europcar conducted the research in response to the increasing challenges facing businesses and decision makers when it comes to keeping workers on the road and productive. More than half of the 500 businesses surveyed by Europcar said they generate their revenue through monthly contracts, so unsurprisingly, economic growth and cash flow were found to be the top two concerns for this sample of firms.

congestion

Congestion affects business

With Christmas coming, and the delivery of online retailing after Black Friday increasing, this will mean our roads are about to get even busier. Congestion becomes a critical business issue according to research from the Mercedes-Benz Vans Business Barometer survey.

Delivery drivers say that, on average, 16% of their working day is lost due to congestion, which means, based on a (very conservative) 8 hour working day this equates to 1 hour 17 minutes a day, or more than 6 hours across a typical working week, adding up to 37 working days a year lost due to congestion for the average delivery driver.

Greater London reaffirms its place at the top of the ‘congestion league’, with respondents saying 18% of their working day is lost to congestion – higher than anywhere else in the UK.

The research, undertaken amongst 2,000 van owners and operators, also highlights that congestion is now the second biggest ‘barrier to growth’, with 31% believing this will be a barrier to growth in the coming year, rising to 38% amongst fleet managers, and second only to rising fuel costs (57%).

Commenting upon their survey, Steve Bridge, Managing Director, Mercedes-Benz Vans UK Ltd, said: “We know from our Business Barometer that a growing customer base ever more focused on online retail is a positive for the industry, but unless the issue of congestion is tackled, these businesses will suffer. Congestion causes delays that cost money as well as time and can damage the reputation of a business that relies on their deliveries.”

congestion

Dealing with congestion

IAM RoadSmart’s head of driving and riding standards, Richard Gladman, is all about how you can save fuel. Here he provides some top congestion-driving tips.

  • Try to keep your driving smooth. Gentle acceleration and using the highest safe gear will use less fuel. Ease off the accelerator early for traffic lights if they are red – why hurry up to wait?
  • If possible, try to avoid driving during heavy traffic. Stopping and starting in traffic needs the use of the first gear and a lot fuel is used to get the vehicle moving again
  • Keep your tyres well maintained by checking the condition, pressures and tread depth. When it comes to choosing new tyres, it’s worth having a look at ones which are designed for extra economy
  • Get rid of unnecessary weight. Cars work just like the human body, it needs more energy to move around more weight and so does your car. Take heavy items out of the car if you don’t need to carry them. A roof rack or roof box will increase drag and you will use more fuel to overcome this, so remove it if it is not being used
  • Nowadays, you don’t need to manually warm up a modern car, so once your windows are clear (a bit of elbow grease will sort them out) you are able to set off to your destination without having to wait around
  • During this winter season as your engine is trying to warm up it uses more fuel for the first four miles or so. Your engine stays cold when you drive less than two miles and your car will produce 60 per cent more pollution than a warm engine – avoid these short journeys where possible
  • Turn off the air-conditioning as it uses extra fuel. When the rear window is cleared turn off the rear screen heater – the more electricity your car has to produce, the more fuel it will use
  • Keep your speed low as you can reduce fuel consumption by up to 25%. Try pressing more lightly on the accelerator, often you can maintain the same speed with less pressure on the pedal

For the moment, whilst the government navigates through its own Brexit congestion, road users and business will have to await any further constructive news about a future without traffic jams on our roads.

At My Fleet Solutions, we understand that managing a commercial fleet is more challenging than ever. We offer the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. My Fleet Solutions can take the sting out of automotive costs, with 60% typically saved on SMR compared to franchise dealers. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all genuine parts and repairs are protected under warranty.

Visit www.myfleetsolutions.co.uk.

polite driving

A thumbs-up for polite driving

We all have busy lives. We have all been taught to understand the other person’s point of view. As fleet managers, we all like to think the drivers we employ have the same regard for others as you do. But, on the road, behaviour towards others often changes when driving. Polite individuals can become territorial monsters fighting for a small space that may take seconds off a journey; this competitive attitude can ramp up stress levels.

Polite driver

Richard Gladman, head of driving and riding standards at the Institute of Advance Motoring (IAM) has put together a few top tips to remind us of how to share the road with other users.

Horses on road

  • Look ahead and predict what other road users may be doing. Be ready to react and change your speed if necessary. For example, if a pedestrian is standing between two busy lanes of traffic you may be thinking: “You shouldn’t have crossed there.” Or you could be sympathetic of the fact they’re stranded and allow them to cross if you can do it safely. Whatever the reason, they’re vulnerable and you have the power to help them
  • Try to see the world through the eyes of others and help them, without them even realising it. If we all did this, it might even catch on. Giving a little more space or a bit of extra time will make a difference
  • Give way. A large vehicle, such as an HGV or a bus, will need extra room when turning. Give them the room they need to make them feel safe and comfortable when they manoeuvre their vehicle
  • Allow extra room. Motorcyclists can sometimes be seen filtering through traffic. Why not aid them by moving over slightly to allow them to pass you with ease
  • Know when to overtake. When you see a cyclist, be patient and overtake when the time is right, if you have to follow for a while then leave a sensible space. Make sure your vision ahead is clear and will remain so for enough time to complete the pass. Taking those extra few seconds to overtake carefully rather than rushing could be the difference between getting to your destination safely and being involved in a collision
  • Be respectful when passing horses; make sure you give the rider enough space when passing them. We recommend at least a car’s width and make sure this is done slowly a startled horse may be unpredictable – remember always pass “slow and wide”

Remembering to be polite could save you a whole of trouble. However, My Fleet Solutions has your fleet covered when things do, accidentally, go wrong.

My Fleet Solutions specialise in commercial vehicle and business insurance, so whether you require cover for one vehicle or have a fleet of vehicles, need goods in transit cover or employers’ liability, one of our members can help achieve the best deal for you.

Let My Fleet Solutions guide you through all your options in the event of an accident involving an insurance claim be it your drivers’ fault or a non-fault claim. Stay on top of smart repairs or accident damage with expert assistance on which body shop is the most appropriate and pay fleet rates for repairs.

So, if you’re looking for the best deals for your fleet, there is only one place to find everything: My Fleet Solutions.

driving at night

Darker evenings spell danger for fleet drivers

The clock change brings with it a number of challenging driving conditions such as reduced daylight and the onset of rainy and wet conditions and pushes up the risk of accident incidences by over a third across the UK on the ‘home time’ commute following the clock change.

Here are some top tips for safer driving in the dark 

  • Reduce your speed, understand the limitations of your vision and plan ahead. The limit of your vision at night is often limit of your headlight beam which is where you must be able to stop
  • Don’t dazzle other drivers: keep your lights clean and turn your headlights on before sunset. Keep your interior light off and avoid leaving your main beams on
  • Keep your windshield clean to avoid increased glare
  • Slow down: reduce speed to correspond to the amount of water on the road, as heavy rainfall leaves roads wet and slippery which reduces tyre grip and increases the risk of skidding – even for careful drivers
  • Avoid hard braking and turning sharply for better control of the vehicle and to avoid wheel locking
  • Hang back: allow ample stopping distance between the cars in front as stopping distances are doubled on wet roads. Motorists should be at least four seconds behind the car in front; ten seconds when driving on icy road surfaces.
  • If you’re travelling through a rural area at night, it’s possible for a herd of deer to cross the road, so those signs warning you of wild animals you’ll have previously passed will suddenly make sense.

However much you prepare your drivers with solid training, sometimes, it is always someone or something else on the road that could cause an accident.

My Fleet Solutions is here to step in, right from the very first minute, to minimise downtime and reduce costs. there are so many aspects associated with road traffic accidents that are almost impossible to manage in-house. We have a great partnership with Amber Claims Management, a dedicated provider of insurance claim management,

From removing the vehicle and finding a repairer to handling the claims process and recovering uninsured losses, our fleet accident management company will resolve all associated aspects of an incident.

More importantly, they will be with you and your driver, right from the time the accident happens.
There are dedicated service centre agents who are trained to deal with distressed drivers. They can spend the right amount of time on the phone with each driver to accurately capture incident detail, assess liability, and to understand potential indemnity restrictions, whilst providing reassurances following nasty accidents.

For example, your service agents can help your driver get the right information, such as knowing about road markings, damage to all vehicles, the third-party driver, if they seem suspicious, number plates, the positioning of the vehicles, tyre/skid marks and signposts. Is the vehicle still driveable?

As you can see, just from these suggestions above, that there are huge, reassuring benefits in having an accident management company on hand to deal with any incidents or accidents. Amber Claims Management will handle the first notification of loss, to ensure accurate insurance claims reporting. There is an accredited helpdesk primed to support distressed drivers. A network of courtesy cars to keep your fleet moving. Expertise to inspect, instruct and approve nominated or independent repairers.

By choosing My Fleet Solutions, you get preferential benefits to claim and manage the insurance process and recover losses, and you will have the incredible reassurance that incidents and accidents will not have a major impact on your business or fleet.

Visit www.myfleetsolutions.co.uk

Climate Change Fleet manager

A testing time for fleet managers

Balancing the very real worries about climate change with your own fleet needs is a very real challenge. You switched to diesel, to reduce CO2 emissions. But that has not eased the pressure. Now, you’re looking into EVs, but the infrastructure is not up-to-date to support your fleet just yet. So, the cheaper option is to switch back to petrol. Which is not ideal; and, on top of that, there’s the introduction of the Worldwide harmonised Light vehicles Test Procedure (WLTP) initiative on vehicle carbon dioxide (CO2) emissions which is launching in 2020, but the impact of which is already starting this month.

car emissions

The challenges for fleet managers are very real, and in a recent analysis from automotive data experts, cap hpi has revealed the tax burden on company car drivers has soared over the last decade.

The study looked at the popular fleet vehicle the BMW 320d SE and found that while the list price of the vehicle had risen by 23% the BIK had risen 105% since 2009. In the same period, real wages have only risen 20%.

Cap hpi is calling for the government to rethink its approach to taxing company car drivers ahead of the Budget on 29 October.

Commenting on the findings Matt Freeman, managing consultant at cap hpi consulting said: “The fleet sector is hugely important to the motor industry and in most years accounts for around half of all new car sales. Successive governments have continued to ramp up taxes on company car drivers to the point where it has become punitive.

“Under WLTP rules the industry is seeing CO2 levels rise on many models and it will have a real impact under the current tax regime. Hitting the company car driver will not help the UK meet its environmental targets. These drivers are usually in new, technologically advanced and fuel-efficient vehicles. A more balanced approach is needed to protect both the industry and the environment.”

My Fleet Hub

We understand that managing a commercial fleet is more challenging than ever. That’s why we are introducing a free, one-stop solution to deal with the never-ending list of problems you face: My Fleet Hub, is a service dashboard where you can manage your fuel cards, mileage count, vehicle tracking with tele-gence and any work, including MOT that needs to be conducted on your vehicles. It’s a dashboard you can take anywhere with you and view anytime, to keep on top of your fleet.

There is no joining fee, plus you can save a lot of money on business services. Visit www.myfleethub.co.uk

winter is coming

Winter is coming: is your fleet ready?

Although the sun is still shining, the chilly mornings are starting to creep in. My Fleet Solutions has some support to get your fleet in shape and advice from the Institute of Advance Motoring to prepare your fleet, your drivers and you, for the colder weather that’s nearing us.

It’s important to keep the windscreen clean. Try to get scratches, abrasions and chips fixed as colder temperatures can make the damage worse. Keep the windscreen washer topped up with a more concentrated screen wash mix to ensure it doesn’t freeze in action. And don’t forget your de-icer

Check tyres. The legal limit of a tread depth may be 1.6mm but anything under 3mm will see a potential fall-off in grip and braking performance.

But, there’s more… planning for really bad weather, can take a lot of time and thought. At My Fleet Solutions, we understand that managing a commercial fleet is more challenging than ever. That’s why we are introducing a free, one-stop solution to deal with the never-ending list of problems you face: MyService.Expert is a service, maintenance and repair dashboard where you can manage any work, including MOT that needs to be conducted on your vehicles.

MyService.Expert

For a pre-winter check-up, why not try it? It just takes three steps to register and it’s completely free to book any of the integrated services included in the system, to help service, maintain and repair your fleet. Once the details of your vehicle are in place, the user-friendly dashboard allows access to a nationwide garage network with great savings on fleet servicing, maintenance, repairs and MOTs, at the right price for your vehicle.

There is no joining fee, plus you can save a lot of money on tyre replacements too, this winter. Visit MyService.Expert

In the meantime, here are eight essentials for drivers to carry in a vehicle:

winter drivingYou don’t want your drivers stranded in a cold car in the middle of the night waiting for the recovery team to get your vehicles up and running again.

Here are some ideas on what to pack.

  1. It’s always best to keep an ice-scraper and can of de-icer in your vehicle as the British weather is so unpredictable, and can be sunny one day and frosty the next.
  2. Carry an empty fuel can with you. Don’t carry a full or partially full one as this is a fire hazard and if it has recently had fuel in it, flammable vapour may still be present.
  3. You never know when you’ll need a first aid kit, so keeping one in the boot of your car is always handy for either yourself or another road user if you’re first on scene at an accident.
  4. If you’ve broken down on the side of the road, the last thing you want is to be cold and unable to see your way around the dark. That’s why we advise drivers to always keep a torch and set of batteries in their vehicle, along with warm clothes, a blanket and a high visibility jacket. And don’t forget food and drink to stop your energy levels from dropping – bottled water is a must.
  5. The battery on a car can go flat at any time. Make sure your vehicles have a set of jump leads so your driver can start your engine with help from another driver’s vehicle.
  6. Keep a spare pair of sturdy shoes with a good grip. You’ll need these to turn the wheel brace when changing a tyre, or to push your car if you’ve broken down, or even just to change shoes if there’s a sudden weather change.
  7. An item that’s often overlooked is the reflective warning triangle. This gives you extra security for a number of reasons such as breaking down in the dark. Put it out in accordance with the rule from the Highway code 274 which advices to “put a warning triangle on the road at least 45 metres (147 feet) behind your broken-down vehicle on the same side of the road, or use other permitted warning devices if you have them. Always take great care when placing or retrieving them, but never use them on motorways.”
  8. Last but not least a quick survival kit in the boot. Spare clothes, a torch, mobile phone charger, some emergency rations such as water, chocolate and a tow rope and shovel to help yourself and others.

For further information on driving in winter, and 10% off an Advanced Drivers Course, visit our sister site Drivers Club.

 

Air filter allergy

Filter your allergy response

Sniffing? Sneezing? Coughing? We’re not quite into flu season but if your drivers are suffering from these symptoms, maybe it’s an allergy? It could be ‘air filter flu’ and your drivers could be struck down with allergies into the winter if you don’t get your fleets’ cabin air filters checked.

Air filter

The risk of breathing in allergens trapped in air filters is higher this year due to last year’s mild winter, followed by a record-breaking summer with the Met Office reporting a 12-year high pollen count. Millions of people were left unable to work due to allergies and UK businesses lost almost five days per hayfever stricken employee, according to Allergy UK.

Cabin air filters clean the air coming into your vehicle, remove allergens and help trap airborne particles like pollen, dust and bacteria. NHS England advises all drivers should buy a pollen filter for the air vents.

However, over time these filters can become blocked if left unchecked and with several ‘pollen bombs’ hitting the UK over the summer, vans could now be harbouring harmful allergens.

 

Cabin filters consist of two layers, one which pre-filters large dust and soot particles while the second removes many fungus spores and pollen that over time can harm people’s lungs.

In addition to reducing pollen levels in the cabin, an activated charcoal microfilter layer reduces odours and absorbs gaseous pollutants, and at the same time, the filter helps ensure better visibility by reducing fogged windows.

While the traditional hay fever season runs from late March to early September, after a record year for pollen, it’s advisable to get focus your maintenance schedule on getting those filters checked.

A filter change is easy, quick and inexpensive; however, downtime can affect drivetime, which will be a problem for your fleet. Let My Fleet Solutions support you to get this job done more efficiently. We offer the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. My Fleet Solutions can take the sting out of automotive costs, with 60% typically saved on SMR compared to franchise dealers. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all genuine parts and repairs are protected under warranty.

Visit www.myfleetsolutions.co.uk and book a cabin air filter service.

Tyres in autumn

Inflate your fleet

It’s leaf falling season, so the roads can be full of hidden surprises – namely potholes! The tarmac becomes a slippery surface of decaying leaves when you add in the wind and rain factor. Make sure the wheels keep on turning with your fleet this autumn.

Correct tyre pressure is not only vital for your safety on the road, but it’s also the best way to maximise fuel economy.

We rely on our tyres to keep us safe on journeys. After all, they provide the only contact between the car we’re driving and the road surface. In an extreme situation, correctly inflated tyres with good levels of tread will allow all the other safety systems on a car to work at their most effective.

Tyres

Inadequate tread or incorrect pressure mean one thing: the safety systems on your vehicle will not work as efficiently. That’s why regular checks on tyre inflation and tread depth are so important.

There are severe penalties if you use worn or defective tyres. Each bald or defective tyre carries a fine of up to £2,500 and three penalty points.

Under-inflated tyres reduce your vehicle’s ability to grip the road and also compromise handling. This can result in unpredictable vehicle behaviour and increases the risk of a tyre blowout, where sudden rapid deflation occurs.

Over-inflated tyres have a smaller contact area with the road, leading to increased stopping distance and reduced grip. There’s likely to be a lot more wear across the central part of the tyre, leading to a shorter lifespan.

In line with advice in this year’s Tyre Safety Month, your drivers should check the tyre pressure once a month, every month, as well as before any long journey. By doing so, they’ll be giving all the safety systems on the vehicles the best chance of working to their maximum potential, they’ll help ensure your tyres last longer and you’ll be ensuring your running costs don’t increase unnecessarily.

After all, properly inflated tyres require less energy than under-inflated tyres to make them turn, so your vehicle will use less fuel.

At My Fleet Solutions, we understand that managing a commercial fleet is more challenging than ever. That’s why we are introducing a free, one-stop solution to deal with the never-ending list of problems you face: MyService.Expert is a service, maintenance and repair dashboard where you can manage any work, including MOT that needs to be conducted on your vehicles.

MyService.Expert

It just takes three steps to register and it’s completely free to book any of the integrated services included in the system, to help service, maintain and repair your fleet. The user-friendly dashboard allows access to a nationwide garage network with great savings on fleet servicing, maintenance, repairs and MOTs.

There is no joining fee, plus you can save a lot of money on tyre replacements too, this autumn.

Visit MyService.Expert

protect from van theft

The right tools for the job

Tool and van theft costs owner drivers and businesses millions of pounds each year. Even in this digitally driven age, the robbers are trying to get the upper hand by harnessing digital theft techniques to overcome existing vehicle security technology, such as immobilisers and keyless entry systems.

Don’t become a victim of tool or van theft. Get the right tools to protect your fleet, from My Fleet Solution with FCS Insurance Solutions and Tele-Gence vehicle tracking.

Not convinced, you need the expense of protecting your fleet? In a recent study, conducted by Volkswagen Commercial Vehicles, tool theft from vans has soared by 15% in the last three years. Police forces across the UK have recorded more than 64,000 cases of theft from commercial vehicles since April 2015 with a record 23,859 incidents in 2017/18.

Reinforcing this concern are figures issued by the Office for National Statistics (ONS), some 89,000 vehicles were stolen in England and Wales last year – up by 56% from 57,000 in 2016. Included in these 2017 figures is information about the recovery of commercial vehicles, with 82% of Light Commercial Vehicles (LCVs) being stolen without the owner’s keys –  up by nearly 100% compared to 2016 (44%).

The cost of tool theft to businesses is more than just replacement equipment, downtime costs companies an estimated £550 a day per van. And this cost goes up, if not having a van destroys your reputation with your customers.

protect from van theft

Protect your fleet from theft

The first step to protecting your vehicles is to think about where you park it. Parking in a well-lit area or in a car park with CCTV will reduce unwanted attention. Where this cannot be achieved, park your vehicles defensively – in other words, where doors are blocked by another vehicle or object – can be a good deterrent.

The services from My Fleet Solutions can really protect your vehicle. For instance, FCS Insurance Solutions has a policy-matching service with business-specific needs, alongside industry risk exposure knowledge to get the right policy to cover your fleet from the start.

FCS Insurance Solutions is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). It introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

Fleet managers can go further, and protect vehicles from thieves with Tele-Gence. A device so small, and easy to hide, it cannot be tampered with. Tele-Gence‘s fleet tracking management solutions give you around the clock control of the whereabouts of your assets; and, lets you monitor driver behaviour, helping to reduce accidents, vehicle maintenance costs and fuel consumption. By tracking the movements and fuel consumption of your vehicles, this is not ‘big brother’, but offers ‘big benefits’ taking away the struggles and worries associated with running a fleet while improving customer satisfaction with your delivery and saving you time and money.

For a quote tailored to your business needs or commercial vehicle requirements visit FCS Insurance Solutions. For an instant, free vehicle tracking quote visit Tele-Gence.

 

Tracking van thieves

Tracking theft with Tele-Gence

As the dark days delay the morning sunrise and the evening twilight creeps upon us quicker than before, your fleet vehicles are at more risk of being stolen. There is a relatively new trend in vehicle theft termed ‘relay attack’, which allows criminals to harness digital theft techniques to overcome existing vehicle security technology, such as immobilisers and keyless entry systems.

Reinforcing this concern are figures issued by the Office for National Statistics (ONS), some 89,000 vehicles were stolen in England and Wales last year – up by 56% from 57,000 in 2016. Included in these 2017 figures is information about the recovery of commercial vehicles, with 82% of Light Commercial Vehicles (LCVs) being stolen without the owner’s keys –  up by nearly 100% compared to 2016 (44%).

Fleet managers now have a new way to protect their assets from thieves through My Fleet Solutions with Tele-Gence – because the impact of van theft goes beyond just having the inconvenience of being without a vehicle. As well as the hassle of dealing with insurers to get a vehicle replaced, there’s the financial impact – increase in insurance premiums, cost of replacing tools, not to mention the administration cost of dealing with everything. Brand reputation can be at risk too if a business cannot serve its customers.

Our Tele-Gence device is small, and easy to hide, and cannot be tampered with. Our software is industry agnostic allowing us to select the right solutions based on the exact requirements for your business. This bespoke service allows you the choice of an intelligent fuel management tracking solution, by integrating your fuel card data. It works by giving you greater visibility of your fleet, using the creation of multi-shaped geo-fences or zones around fuel stations or work sites, for example, to pinpoint, alert, report and manage your fleet easily.

A simple alert and view of where refuelling has taken place against vehicle location help tackle, reduce and eventually eliminate fuel fraud. It also reduces unauthorised vehicle use, by tracking the vehicle’s movements in non-working hours. Offered with this solution is the capability of monitoring other valuable assets such as trailers or plant equipment using Tele-Gence’s unique heartbeat feature.

Our Tele-Gence fleet management solution gives you around the clock control of the whereabouts of your assets; and, lets you monitor driver behaviour, helping to reduce accidents, vehicle maintenance costs and fuel consumption. By tracking the movements and fuel consumption of your vehicles, this is not ‘big brother’, but offers ‘big benefits’ taking away the struggles and worries associated with running a fleet while improving customer satisfaction with your delivery and saving you time and money.

Visit here for an instant free quote or call today on 03331 225 383 to arrange a free consultation visit.

Seeing clearly

When we talk about vision in business, its connotations envisage future market trends and plans. When we talk about vision in your fleet drivers, we’re talking sense of sight, plain and simple.

Over time our eyesight deteriorates and previously strong vision can become poor. As a driver, if eyesight problems are left unaddressed they can often lead to poor reaction times to unexpected hazards or the behaviour of other road users.

Police forces in Thames Valley, Hampshire and the West Midlands will be trialling roadside eye tests on stopped drivers, alongside the usual suite of checks including driving licence, MOT, Insurance, drug or alcohol abuse tests.

If a driver cannot read a number plate from 20 metres, they will fail and have their driving licence revoked there and then, if they believe the safety of other road users will be at risk if that motorist remains on the road.

This necessary vigilance necessitates the proper action from fleet managers towards drivers. At My Fleet Solutions, we encourage fleet managers to update driver vision policies to better protect their employees and their business.

Deteriorating eyesight can often be a sign of other health problems so a check-up is a good idea, for your drivers’ wellbeing. If eye correction is prescribed for driving make sure they use it, not having glasses is a poor excuse when you have had a crash.

IAM (The Institute of Advance Motoring) provides advice on eyesight and driving.

1 Book regular check-ups. Eyesight can deteriorate over time without you noticing. If you are having to move closer to the television to read the titles clearly or have noticed even a slight deterioration with your eyes, we recommend a visit to the optician for a check-up; this should be done on a regular basis (every two years) and it’s free for the over 60s

2 Take a break: eyes get tired too. If you are travelling for long periods of time, you should take a break every two hours or every 100 miles, whichever is sooner. This will refresh you and your eyes, keeping you alert

3 Driving at night can be the most problematic area as our eyes age. No matter how eagle-eyed we may think we are, it is a scientific fact that as we get older our eyes become less sensitive to light. Avoiding nighttime driving is a wise precaution if you are starting to struggle to see clearly after dusk

4 Keep a pair of sunglasses in the car in all seasons; low sun on a wet road will make you wish you hadn’t packed them away after the summer

5 Know the law. You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres. To find out more information on this visit the government’s driving eyesight rules page here

6 Stay hydrated. Water is very good at keeping you hydrated and is also good for your eyes. With the bonus of helping you maintain concentration while driving and riding.

We know managing a fleet of vehicles can be very expensive for a business and one of the expenses that sometimes seems harder to control is fleet insurance. At My Fleet Solutions, we offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate bigger discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

If your driver is involved in a road traffic accident, My Fleet Solutions can assist with vehicle insurance claim management, just one of the many helpful services we provide exclusively for fleet managers.

My Fleet Solutions parent company Fuel Card Services is part of The DCC Group, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporation.

Intelligent protection

Parking and reversing account for almost one in 10 serious van accidents, according to an investigation by Volkswagen Commercial Vehicles.

Figures from the Department for Transport* show there were 1,350 parking and reversing van accidents involving light commercial vehicles weighing up to 3.5 tonnes in 2016 that resulted in deaths or serious and slight injuries to drivers, passengers, pedestrians or cyclists. Far more parking and reversing incidents also occur which do not have a direct ‘human’ impact – but which will inevitably affect fleet and business operations.

The figures show how problematic parking and reversing can be for commercial vehicle drivers, especially those who spend a lot of time negotiating tight spaces. As well as causing injuries, these accidents force vans off the road and into Van Centres for repairs. Downtime costs fleets an average of £550 a day per van.

Vehicle technology is evolving rapidly, and there is an increasing number of systems available that aim to improve vehicle and driver safety. Parking cameras and sensors can reduce the chance or severity of accidents.

Using technology to improve fleet safety’ also provides essential information that can assist managers to reduce their road risk for drivers. Telematics has a crucial role to play when it comes to protecting fleet drivers as it helps to improve safety levels and reduce risk, both of which are paramount when it comes to operating fleets.

A new study into drivers working as part of the “gig economy” has laid bare the importance of businesses treating the management of occupational road risk as a mainstream health and safety work issue, says RoSPA (The Royal Society for the Prevention of Accidents).

The research by University College London revealed that 63 per cent of self-employed couriers or taxi drivers surveyed are not provided with safety training on managing risks on the road, while 65 per cent are not given any safety equipment.

The findings highlight mobile phones and apps, and time pressures as being among those issues which could cause an incident.

An estimated 25 to 33 per cent of road casualties are work-related, and in 2016 work-related crashes resulted in 529 deaths and 5,269 serious injuries, showing the vital importance of businesses providing their drivers with the proper training and resources.

To manage occupational road risk, My Fleet Solutions offers Tele-gence. An easy to use fully featured vehicle management solution, that puts you in control.

With Tele-gence vehicle tracking and telematics device, you can advise drivers towards the best and shortest routes, which is provided by the GPS tracking system. Satisfy your customers by informing on delivery status. The small device can be hidden and can help keep track if the vehicle is stolen. As well as tracking and reporting, the GPS system logs relevant driver information, so you can keep in communication, and know when there’s been an incident. Tele-gence can save you money when it comes to insuring your fleet.

Visit www.myfleetsolutions.co.uk

Business and Private Mileage

Service:

My Fleet Solutions introduce smart, automated systems for recording and reporting every mile of every journey in any fleet vehicle.

At A Glance

  • Choose your mileage capture solution
  • Record mileage from all drivers
  • Upload, complete and submit claim
  • Management approve / decline claim
  • HMRC or Customer Report

Business And Private Mileage

Every company mile matters. Estimates, mistakes, and unrecorded journeys won’t do. With My Fleet Solutions mileage devices, every business mile is counted automatically and accurately, maximising savings and minimising exposure to fraud. My Fleet Solutions then makes it easy to manage all reporting, shrink expense claims, reduce fuel spend, ensure duty of care, and meet your HMRC reporting guidelines.

To find out more register here for a call back

Vehicle Insurance

Service:

My Fleet Solutions can tailor commercial vehicle insurance to cover every make and every eventuality, all in one policy.

At A Glance

  • Mixed Fleet Insurance
  • HGV Dedicated Insurance
  • Employers Liability Insurance
  • Product & Public Liability Insurance
  • Goods In Transit Insurance

Vehicle Insurance

From an executive motor, to a nippy van or an impressive HGV truck, no matter how big or small the number of vehicles in your fleet, and no matter how tall or wide the models are, there is a commercial vehicle policy out there that will fit all your business needs. Not only that, My Fleet Solutions can source the right commercial vehicle policy to cover every eventuality, including goods in transit, protecting your assets and employee drivers’ liability.

To find out more register here for a call back

 

Fuel Cost Control – Fuel Cards

Service:

My Fleet Solutions can fuel your fleet by cutting the costs at the pumps for your fleet, whether a diesel or a petrol model.

At A Glance

  • BP Fuel Cards
  • Complefleet Fuel Cards
  • Diesel Direct Fuel Cards
  • Esso Fuel Cards
  • Shell Fuel Cards
  • Scania Fuel Cards
  • Texaco Fuel Cards
  • UK Fuel Cards

 

Fuel Cost Control with Fuel Cards

With My Fleet Solutions you can enjoy incredible cost and significant time savings with any of its fuel cards, being part of the largest independent agents of fuel cards in the UK, and working as agents on behalf of most of the major oil companies including BP, Esso, Shell and Texaco, means there is a card that right for your drivers to use for any filling station brand near to your premise.

To find out more register here for a call back

Tracking & Telematics

Tele-Gence - Telematics Tracking Systems for you and your business

My Fleet Solutions offers telematics systems that will save money, keep your customers happy, lift employee productivity and protect your assets.

To find out more request a call back here 

All the benefits at a glance:

Service

  • Full fuel card integration
  • A UK based support team
  • No automatic contract renewals
  • A fully scalable solution
  • Hosted in the cloud, accessible from anywhere
  • Customisable, designed to support your needs

Savings

  • No integration charges
  • Pricing tailored to your needs
  • Improve MPG by up to 20%
  • Lower costs and affordable
  • Gives you immediate results
  • Reduction of fuel costs

Security

  • Full access to your fuel data
  • Improved and accurate MPG reporting
  • Helping to reduce and eliminate fuel fraud
  • Improved driver behaviour
  • Improved fleet insights

Tracking & Telematics

My Fleet Solutions offer devices that can advise drivers towards the best and shortest routes, which is provided by the GPS tracking system. Satisfy your customers by informing on delivery status. The small device can be hidden, and can help keep track if the vehicle is stolen. As well as tracking and reporting, the GPS system logs relevant driver information, so you can keep in communication. A tracking and telematics device can also save you money when it comes to insuring your fleet. My Fleet Solution can source the best device for your business.

 

 

To find out more request a call back here 

Car emissions WLTP

What is WLTP?

WLTP is not some new, super strange meaning, urban acronym, which the kids use a lot in YouTube videos. However, fleet managers should get to grips with using it in their vernacular, before it comes into action in 2020.

It’s the introduction of the Worldwide harmonised Light vehicles Test Procedure (WLTP) initiative on vehicle carbon dioxide (CO2) emissions which are launching in 2020, Businesses need to get to grips with what WLTP means for them and their fleet drivers. Many businesses rely on their vehicles as key assets that support their core business operations and with WLTP you need to understand the impact of the new emissions targets sooner rather than later.

WLTP is the replacement for the long-established New European Driving Cycle (NEDC) vehicle testing procedure. The changes will test cars and light vans in more ‘real-world’ style conditions. This means CO2 emissions are rising and MPG reducing on some models, compared to the current figures quoted under the NEDC test process.

Car emissions WLTP

Car emissions WLTP

In April 2020, the UK government will introduce a tax monitoring system based on WLTP CO2 values. This will see a transition period with manufacturers publishing figures obtained under WLTP testing but converted back to a comparable NEDC value, known as an NEDC-correlated figure. As a result, these figures will be higher than under the previous NEDC test cycle, which means motorists will have to pay higher vehicle-related tax. Additionally, vehicle list prices could rise as manufacturers introduce technological improvements to counter any rise in CO2 emissions and reductions in MPG.

Manufacturers are already taking action to manage the negative impact of CO2 emissions, including the move towards WLTP. This may see the withdrawal of specific engines or options and re-engineering some vehicles to improve emissions, which in turn could slow down production and make it difficult for manufacturers to meet orders.

Danielle Tilley, Business Development Director of Venson Automotive Solutions comments, “What is absolutely certain is that if vehicle CO2 figures have not been influential in the compilation of company car policies to date, they are now fast becoming critical. Meanwhile, not only is CO2 data vital but those ‘must have’ optional extras beloved of many company car drivers may be confined to the dustbin come April 2020. That’s because, for the first time, options will be included in the CO2 /MPG testing process.

“WLTP is here and organisations must understand its impact on company car policies and fleet choice. They also need to understand the timeline for the full implementation of WLTP and the related Real Driving Emissions (RDE) test, as well as getting to grips with how both WLTP and RDE impacts on all aspects of vehicle-related taxation between 2018 and 2020. Businesses need to make sure they are prepared for further change once the government announces the shape of all vehicle-related taxation from April 2020.”

To keep on top of how your fleet drives on the road, why not book a service or MOT with My Fleet Solutions? We offer the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. There is always a garage nearby or an expert mechanic ready to fix the vehicle at the side of the road. When you call, 24/7, 365 days of the year, there’s a member of the team ready to answer. My Fleet Solutions can take the sting out of automotive costs, 60% saved on SMR compared to franchise dealers. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all genuine parts and repairs are protected under warranty. 

Find out more at www.myfleetsolutions.co.uk

Are your drivers set for summer driving?

Are your drivers set for the road this summer? As we all know, the road traffic is going to start building up with holiday drivers heading for their destinations, family, luggage or a caravan in tow. Many of them never use the motorway during their working life and many more of them do not have a clue about getting to their destinations. Yet despite these challenges, your drivers fearlessly negotiate the traffic jams, in searing heat, while ignoring the frustrations caused by fellow drivers on the road. Okay, maybe not all that is true, but you can lessen the anxiety for them by ensuring your fleet vehicles are up to the task of heavy-duty, stop starting in high temperatures.

My Fleet Solutions offers the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. Need an MOT or a pre-purchase inspection? A mechanic can pick up. Got a driver stranded many miles away? There is always a garage nearby or an expert mechanic ready to fix the vehicle at the side of the road. When you call, 24/7, 365 days of the year, there’s a member of the team ready to answer. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all parts and repairs are protected under a one-warranty too. 

My Fleet Solutions introduces Autoserve brings the following exclusive benefits to fleet managers: 

  • Free collection and delivery of the vehicle
  • Garages throughout the UK
  • Guaranteed levels of service, with fully vetted & qualified mechanics
  • Protected manufacturer’s warranty on parts and repairs
  • All costs approved before work and instant fixed price quotes
  • 60% cheaper than franchise garages

Looking for better maintenance service? Visit Autoserve.

Thinking on your fleet

Using our roads is not an automatic right for an individual, and must always come with responsibilities, including the requirement in UK law to ensure you have appropriate vehicle insurance, so says Neil Worth, an officer of road safety and breakdown organisation GEM.

Driving without insurance carries a fine of £300 and six penalty points at the roadside. If the matter goes to court it is an obligatory endorsement of 6 to 8 points, a discretionary disqualification and an unlimited fine. Imagine the costs involved if you are a fleet manager and one of your drivers gets caught… it simply doesn’t bear thinking.

As a responsible fleet manager, the expense of managing your fleet’s insurance can be expensive and time-consuming. Which is why some policies, although complying with the law, might not be the right fit for your business.

Are you guilty of simply buying another single-vehicle policy as and when you buy or lease a new van or car? This may look like a cheaper option, but it can end up being quite expensive when you look at all the insurance premiums, not to mention the admin involved and making sure all the right drivers can drive the right vehicles.

If you plan on buying or leasing more vehicles, you are likely to find a situation where you are looking at a new single vehicle quote to cover a new vehicle but don’t have any ‘no claims bonus’ to apply, as you are using it on your other vehicle(s). Usually, this makes for an expensive first year’s premium on that new vehicle.

If you have a mix of cars, vans and/or special type vehicles, motor fleet insurance is often rated differently. If your business dictates that you need to run a combination of cars, vans or maybe special type vehicles such as tippers, diggers, cherry pickers etc, then you may find it difficult and/or expensive to insure these vehicles individually. Motor fleet insurers tend to be more open to accepting a mixture of vehicles on their policies for reasonable rates.

At My Fleet Solutions, we offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate bigger discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

My Fleet Solutions parent company Fuel Card Services is part of The DCC Group, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

For a quote tailored to your business needs or commercial vehicle requirements visit www.fcsinsurancesolutions.co.uk

How does your A/C blow?

While we are all enjoying a lovely hot summer this year, there is one saviour that is standard in most cars, which we all take for granted: air conditioning. However, use it wisely, as it is not just a matter of pressing a button, and it’s on. There are correct ways of using this system so that it’s not just for ambient temperature, but also so it doesn’t impact negatively on you and your motor.

As a driver, were you aware of the risks of higher temperatures and dehydration, which can cause tiredness, dizziness, headaches and reduced reaction times?

Doctors have tested and recorded that a difference of just 10°C – 35°C compared to 25°C – inside the cabin can diminish reaction times by 20% – the equivalent to a blood alcohol reading of 0.05%.

Safety research has found that turning the system on full-blast – could be reducing its effectiveness, resulting in higher interior temperatures and possible dehydration. So, here’s how to avoid those air conditioning mistakes, when you first get into a boiling hot car.

  1. Turning on the air conditioning full blast as soon as you get in the car

When entering a hot car, it’s tempting to turn the air-con on to maximum. However, turning on the air conditioning straight away without opening the windows will just recirculate the hot air. Instead, open the doors, lower the windows for a minute or two before shutting the doors and cranking up the A/C.

  1. Keeping the air recirculation option activated

Keeping it on can make the windows fog and reduce visibility. Most cars will have an ‘Auto’ option, which can regulate itself to prevent fog while keeping drivers and passengers cool.

  1. Not turning on the air conditioning in the morning

Some summer mornings can be cool, but it’s still a good idea to keep the A/C on to prevent windows from fogging up when the outside temperature rises. Did you know that air conditioning also comes in handy on cold, dark winter days? Switch on your air con the next time the cabin mists, and the air conditioning will produce dry warm air, ensuring maximum visibility and demisting of windows when drivers need it most.

  1. Pointing the air jets toward you

It’s tempting, but it’s counter-productive and stops the car getting an even distribution of airflow. Pointing the jets upward lets the cool air spread around the car more effectively and allows it to reach all occupants.

5. Not performing regular maintenance

Did you know that air conditioning systems in a car were first fitted, as a luxury 80 years ago? Back then, air conditioning would cost approximately £3,418 in today’s money, and all this gave you was a refrigeration compressor which ran off the vehicle’s engine, it had no thermostat and simply discharged the cooled air from the back of the car.

It’s a welcome relief during these hot summer days, that air conditioning does come as standard with most manufacturers, and they are a little more efficient than back in 1938.

Besides hot summer days, and cold winter nights, regularly turning on your air conditioning ensures the system remains charged and does not dry out. It’s also worthwhile knowing that even with regular use, air con gas permeates from the system.

So just like the oil, tyres or brake fluid, the air conditioning system requires maintenance. Failing to keep the air con gas topped up and changing clogged cabin air filters every 10,000 to 15,000 miles can stop your A/C working effectively.

So don’t take air conditioning for granted, use it wisely and ensure that it’s maintained properly with regular servicing and recharging so that the system works as effectively as possible.

My Fleet Solutions offers the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. My Fleet Solutions can take the sting out of automotive costs, with 60% saved on SMR compared to franchise dealers. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all genuine parts and repairs are protected under warranty. 

Visit www.myfleetsolutions.co.uk and book an air conditioning service.

 

 

Getting your vision checked is important

Don’t blur compliance with your fleet’s vision

You may think it’s a private matter, but as a driver, you need to declare deterioration in your vision to the DVLA. Blurring the morality between a person’s privacy and the public’s safety is clearly not right.

At FCS Insurance, we encourage fleet managers to update driver vision policies to better protect their employees and their business

Did you know, in a survey conducted by Venson Automotive Solutions, 70% of motorists have started wearing glasses or contact lenses since passing their driving test, but have not informed the DVLA? Conflicting advice on the rules could be partly to blame, leading to confusion over what is required or recommended.

Getting your vision checked is important

As responsible drivers, we are all too aware of the £1,000 fine for failing to update details such as name and address on your driving licence, but there is widespread uncertainty over whether the DVLA needs to be informed when someone has to start wearing glasses or contacts for driving. If the DVLA is informed that a driver requires glasses or contact lenses to drive, a 01 code is added to the list on the reverse of the licence.

Keith Bell of The Royal Society for Prevention of Accidents explains: “Legally, if the driver of a car can read a newer-style number plate (2001 or later), from 20m away, with or without glasses or contact lenses for long or short-sightedness, they are classified as meeting the standards of vision for driving but must wear their glasses or contact lenses when driving if necessary to read the number plate.

“There is a set list of conditions which must be immediately declared, and this can be found at Gov.uk. There are also more stringent requirements for drivers of heavy goods vehicles (HGVs) and buses.”

If a driver with the 01 code on their licence was pulled over by the police and was found not to be wearing their corrective lenses, they would face a fine of up £1,000 and 3-6 points, and the employer could be liable under the duty of care laws. Any fleet operator – whether they run company cars, a grey fleet, HGVs or plant machinery – has a duty of care to make sure their employees are aware of the rules and always wear the corrective lenses they need to drive safely. Adding a requirement that those needing glasses or contact lenses have the 01 code on their licence reduces the risk to the employer as well as to the driver and other road users, by increasing the incentive to always wear the correct glasses or contacts when driving.

Employees who drive as part of their job role must have regular eyesight tests, under current EU legislation, and the employer has a duty of care responsibility to confirm they are fit to drive – this includes passing the eyesight requirements. Any employer found to be in breach of these rules, and therefore putting their employee and other road users at risk could be prosecuted.

Managing a fleet of vehicles can be very expensive for a business and one of the expenses that sometimes seems harder to control is  fleet insurance. At My Fleet Solutions, we offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate bigger discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

My Fleet Solutions parent company Fuel Card Services is part of The DCC Group, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

For a quote tailored to your business needs or commercial vehicle requirements visit www.fcsinsurancesolutions.co.uk

Driving With A Smile

As fleet managers, we all like to think the drivers we employ have the same regard for others as you do. But, on the road, events sometimes change mild manners. Well, even I have to admit, that when in a rush I’m not as patient as normal. However, we have all been bought up to share nicely. We have all been taught to understand the other person’s point of view. These same moral principles apply to driving – except, let’s not talk to drivers like children – but this conversation needs to happen.

Richard Gladman, head of driving and riding standards at the Institute of Advance Motoring (IAM) has put together a few top tips to remind us of how to share the road with other users.

Pre-empt what another road user might do and be ready to react if necessary. For example, if a pedestrian is standing between two busy lanes of traffic you may be thinking: “You shouldn’t have crossed there.” Or you could be sympathetic of the fact they’re stranded and allow them to cross if you can do it safely. Whatever the reason, they’re vulnerable and you have the power to help them

Try to see the world through the eyes of others and help them, without them even realising it. If we all did this, it might even catch on. Giving a little more space or a bit of extra time will make a difference

Give way. A large vehicle, such as an HGV or a bus, will need extra room when turning. Give them the room they need to make them feel safe and comfortable when they manoeuvre their vehicle

Allow extra space. Motorcyclists can sometimes be seen filtering through traffic. Why not aid them by moving over slightly to allow them to pass you with ease

Know when to overtake. The summer is here, which means more cyclists will be on the road. Be patient and overtake when the time is right, if you have to follow for a while then leave a sensible space. Make sure your vision ahead is clear and will remain so for enough time to complete the pass. Taking those extra few seconds to overtake carefully rather than rushing could be the difference between getting to your destination safely and being involved in a collision

Richard adds: “Our behaviour towards others often changes when driving. Polite individuals can become territorial monsters fighting for a small space that may take seconds off a journey; this competitive attitude can ramp up stress levels. Remember, until you walk – or in this case drive – a mile in another man’s shoes, you won’t appreciate that driving is much better if we share nicely. Enjoy the sunshine and appreciate the polite waves and smiles you can now collect on your journey.”

Remembering to be polite could save you a whole of trouble. However, My Fleet Solutions has your fleet covered when things do, accidentally, go wrong.

My Fleet Solutions specialise in commercial vehicle and business insurance, so whether you require cover for one vehicle or have a fleet of vehicles, need goods in transit cover or employers’ liability, one of our members can help achieve the best deal for you.

Let My Fleet Solutions guide you through all your options in the event of an accident involving an insurance claim be it your drivers’ fault or a non-fault claim. Stay on top of smart repairs or accident damage with expert assistance on which body shop is the most appropriate and pay fleet rates for repairs.

So, if you’re looking for the best deals for your fleet, there is only one place to find everything: My Fleet Solutions.

Road Accident Claims

Service:

My Fleet Solutions has the resources to manage and resolve issues relating to road traffic accidents, with minimum impact to your business or fleet.

At A Glance

  • First Notification of Loss
  • Personal Injury
  • Ongoing mobility
  • Repair management
  • Claims handling

Accident claims

My Fleet Solutions is here to step in when road traffic accidents occur. My Fleet Solutions will handle the first notification of loss, to ensure accurate insurance claims reporting. There is an accredited helpdesk primed to support distressed drivers. A network of courtesy cars to keep your fleet moving. Expertise to inspect, instruct and approve nominated or independent repairers. And, by choosing My Fleet Solutions to claim and manage the insurance process and recover losses, you will have the incredible reassurance that incidents and accidents will not have a major impact on your business or fleet.

To find out more register here for a call back

Vehicle Service, Maintenance & Repair

Service:

My Fleet Solutions offers reputable service, maintenance and repairs to all vehicles, to keep your business driving smoothly on the road

At A Glance

  • Free collection and delivery of the vehicle
  • Garages throughout the UK
  • Guaranteed levels of service, with fully vetted & qualified mechanics
  • Protected manufacturer’s warranty on parts and repairs
  • All costs approved before work and instant fixed price quotes
  • 60% cheaper than franchise garages

Vehicle Service, Maintenance and Repair

My Fleet Solutions offers the very best for fleets when it comes to vehicle servicing, maintenance and repairs, on all makes and models. Need an MOT or a pre-purchase inspection? A mechanic can pick up. Got a driver stranded many miles away? There is always a garage nearby or an expert mechanic ready to fix the vehicle at the side of the road. When you call, 24/7, 365 days of the year, there’s a member of the team ready to answer. My Fleet Solutions can take the sting out of automotive costs, 60% saved on SMR compared to franchise dealers. The costings are transparent, based upon thorough working knowledge and up-to-date automotive data, plus all genuine parts and repairs are protected under warranty. 

To find out more register here for a callback

Tiredness fatigue driver

Guard against fatigue in your fleet

Pushing yourself to meet a deadline. Going that extra mile for a customer. All these pressures can sometimes have a negative impact rather than a positive outcome, and tiredness can be a major influence on just how vulnerable you can be when driving on the road.

As a fleet manager, you probably have in place some kind of direction that you give to all your drivers about what to do on the road, how to drive respectfully, but what about how to avoid driving when you’re fatigued?

Tiredness is one of the greatest dangers drivers face out on the road. In the UK, driver tiredness accounts for 20 per cent of all accidents, with up to 300 people dying every year because of a driver falling asleep at the wheel. These types of accidents are particularly lethal as the sleeping driver tends not to reduce speed or change direction to avoid impact, quickly enough.

Remember, killing someone while tired at the wheel could lead to a charge of death by dangerous driving, which carries a maximum penalty of 14 years in prison.

Tiredness fatigue

Tiredness fatigue

What are the fatigue warning signs?

  • Yawning
  • Difficulty concentrating
  • Heavy eyelids
  • Eyes beginning to roll
  • Head beginning to droop

What to do

As a fleet manager, make sure you inform your drivers that if they start feeling tired on the road they should not try to fight it off. Advise them to take a break as soon as possible in a safe place like a service station, and never on the hard shoulder.

Once the driver has found a safe place to stop, encourage them to drink a high caffeine drink and to take a short nap. However, caffeine is only a temporary measure and its effects won’t last much longer than an hour. If the driver is still tired after their break, they should not drive on.

It’s a common misconception that tiredness can be fought by turning up the radio, by opening the window, or by talking to a passenger. These measures are in reality, ineffective, and you should not advise your drivers to use them.

Who can help?

At My Fleet Solutions, we offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate bigger discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

In the event of an accident occurring,  My Fleet Solutions is here to step in, to minimise downtime and reduce costs. there are so many aspects associated with road traffic accidents that are almost impossible to manage in-house. But with a dedicated provider, you can rest assure everything is being dealt with in a proficient and professional manner. We have the corporate presence to make great partnerships with Amber Claims Management, a leading insurance handler, the benefits of which we can share with you.

Tips to avoid driver fatigue

  • Get a good night’s sleep before you drive a long journey.
  • Build in time to reach your destination (or your night-stop) without rushing. Remove time pressures wherever possible.
  • Avoid driving alone for long distances if possible.
  • On long journeys, take a break of at least 15 minutes after every two hours or 100 miles. Get out of the car, do some exercise, stretch or walk. If necessary, have a caffeine drink or two to boost your alertness.
  • Don’t press on into the night. Avoid driving at times when you would usually be asleep.

GEM has created this instructional video

The Danger of Fatigue from GEM Motoring Assist on Vimeo.

Safety Driving Technology Fitted As Standard

European Commission sets safety as standard, not optional

Just as seatbelts are a legal requirement on all cars and vans, now technology addressing accidents will be the latest lifesaving safety features fitted as standard.

Developments in the safety of our roads took a huge leap forward on Friday, 18th May 2018, with a European Commission proposal to mandate the fitting of lifesaving technologies, in all new cars.

AEB Safety As Standard

AEB Safety As Standard

This proposal is part of the European Commission’s (EC) Third Mobility Package, which brings a set of measures with the objective of allowing all drivers to benefit from safer traffic, less polluting vehicles and more advanced technological solutions.

More importantly, this proposal is good news for drivers, as the onus of spending more on safety as an extra option, means that decision is pushed back onto the car manufacturers and in one swoop, as it’s now standard, it will dramatically improve the safety of our roads forever.

However, there are still many issues with infrastructure that the cars will need to use to make this technology work safely. There does need to be an integrated road safety strategy, to ensure those safe vehicles are driven by safe drivers on safe roads.

So, if you look after fleet cars, think about adding My Fleet Solutions, as a safety partner for your business on the road.

From contract vehicle leasing to the fuel you put in the car, to service and fixing the vehicle, My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support doesn’t end there, we can take care of sourcing the right vehicle insurance, telematics system and the most comprehensive accident management support in the industry. If your vehicles need updating too, we have the best pre-registration cars available.

My Fleet Solution will guide you through an accident, safely

My Fleet Solution will guide you through an accident, safely

With My Fleet Solutions accident management experts, Amber Claims Management. They will guide you through all your options in the event of an accident involving an insurance claim be it your drivers’ fault or a non-fault claim. Stay on top of smart repairs or accident damage with expert assistance on which body shop is the most appropriate and pay fleet rates for repairs. Everything, with Amber Claims Management, will automatically assist you after an accident occurs.

Fuel Card Services is our parent company, a business of DCC an FTSE 100 company, which is why we have the corporate presence to make great partnerships with Amber Claims Management, a leading insurance handler, the benefits of which we can share with you.

From removing the vehicle and finding a repairer to handling the claims process and recovering uninsured losses, our fleet accident management company will resolve all associated aspects of an incident.

More importantly, they will be with you and your driver, right from the time the accident happens. There are dedicated service centre agents who are trained to deal with distressed drivers. They can spend the right amount of time on the phone with each driver to accurately capture incident detail, assess liability, and to understand potential indemnity restrictions, whilst providing reassurances following nasty accidents.

For example, your service agents can help your driver get the right information, such as knowing about road markings, damage to all vehicles, the third party driver, if they seem suspicious, number plates, the positioning of the vehicles, tyre/skid marks and signposts. Is the vehicle still driveable?

As you can see, just from these suggestions above, that there are huge, reassuring benefits in having an accident management company on hand to deal with any incidents or accidents.

The claims service will handle the entire process, from the driver’s initial call through to the claim being finalised, providing a courtesy car to match, ensuring the repairs are done to standard and getting the vehicle back on the road.

Choosing My Fleet Solutions Services means prangs, RTA incidents or third party claims will have a minimal impact on the fleet and your business.

Choose telematics system

Tracking the best telematics deal

Traditionally, there was no idea what went on outside the office walls when employees drove off the lot. As a small business owner, there was no concrete or accurate way to measure job performance and accountability. There was no way to verify a driver’s location at any given time. Nor could owners ensure that employees only used vehicles for authorised uses.

Telematics has introduced a new way to save money, keep your customers happy, lift employee productivity and protect your assets.

The added benefits of all this transparency are that any insurance firms now offer discounts to companies if they use tracking equipment to prove that they drive safely, so you could save a small fortune in premiums.

Your company is also delivering on environmental care, cutting down on CO2 emissions, because the GPS unit can help suggest services that are nearer, and more importantly, provide the quickest route.

However, while telematics continues to transform the world of logistics, as each device becomes more and more sophisticated, there is now a universe of vehicle tracking solutions on offer. Which one is the right one?

Keep on track with telematics

Which telematic solution is right?

My Fleet Solutions can negotiate better terms on telematics solutions, and find you the right device and supplier for your business. Think of us as your outsourced procurement team. We can source the best price to suit your budget, from the hundreds of suppliers across the UK, saving you the hassle and time too. This service is 100% free and there is no obligation.

Simply register your details to become a member and the process is simple. After a few comprehensive questions, just to clarify your requirements. Specifically, what types of information and data are important to your operations. We will get the best candidates in front of you. They will then compete and bid for your business. Isn’t that great?

To help you track the best telematics suppliers visit www.mybusinessadvantage.co.uk

Fuel Card Services is the parent company of My Fleet Solutions, which is part of The DCC business, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

Horn Rage

How To Avoid Becoming A Road Rage Victim

We have all come across road rage at some point in our driving lives. When it happens, it can leave you feeling intimidated and scared. But with a bit of planning, you can prevent the situation altogether. Richard Gladman, head of driving and riding standards at the Institute of Advance Motoring, provides a few top tips about how to avoid being a victim of road rage, and what to do if it escalates.

  • If there’s a conflict between two parties, there’s a likely chance you’ve both played a part. This doesn’t mean you should react. Try to take yourself away from the problem – let the other driver go on ahead. Even if you feel wronged, letting the other party go will make no difference to the rest of your day
  • Is someone being confrontational or aggressive? If so, don’t make eye contact and don’t react visibly.
  • Try not to think about them so that the incident doesn’t affect you afterwards
  • If the other party is still being aggressive to you and you are in fear of your own safety, call the police
  • If the other party approaches you in your car, can you drive away safely? If you can, consider doing so.
  • But don’t rush off and drive like the getaway driver in a film, or if you think the other driver is going to chase you
  • Do you have passengers who can film any behaviour on a mobile phone? This will help in terms of evidence. Remember to include the registration number of the other vehicle involved
  • Don’t open your door, don’t open your windows fully and don’t start or get provoked into an argument
  • If you were at fault, admit it and apologise. It may be enough to diffuse the situation quickly. And do not do anything that can be interpreted as retaliation. Even if you weren’t at fault, is the argument really worth it? Hopefully, by now the matter is over and you are driving away. Do acknowledge that this incident will have affected your behaviour. If you are feeling upset or emotional stop and get some fresh air or walk around if you need to before resuming your journey.

Find some distraction like listening to the radio – move your mind deliberately onto something else – deliberately driving well would be a good example – but don’t dwell on the incident.

Richard said: “Road rage does not affect everyone every day. If you’re finding it is happening very often, you might want to think about how you engage with other road users.

“Unlike pedestrians walking towards each other; who can easily get a feel of what the other person will do, where they might go or the mood they’re in, you have no such opportunities cocooned in your car.”

He concluded: “No-one needs experience road rage, but it is up to each of us to ensure it stays that way.

“So it is important not to be antagonistic or obstructive, perhaps making a person already having a bad day boil over.”

Managing a fleet of vehicles can be very expensive for a business and one of the expenses that sometimes seems harder to control is  fleet insurance. At My Fleet Solutions, we offer FCS Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). Through our parent company Fuel Card Services, we can negotiate bigger discounts and introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

My Fleet Solutions parent company Fuel Card Services is part of The DCC Group, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

For a quote tailored to your business needs or commercial vehicle requirements visit www.fcsinsurancesolutions.co.uk

 

Fuel Card Services can save on fuel

Fuel Your Fleet With Fuel Card Services

At My Fleet Solutions, we have ensured there are so many ways to save on day-to-day tasks, such as confirming insurance and MOT validity, to long-term planning on your next vehicle. We have not mentioned what our parent company, Fuel Card Services. can do. You can enjoy significant cost and time savings with any of our fuel cards, that can be used on fuel from BP, Esso, Shell, Texaco, or any filling station brand near to your premise.

If you need to cut your diesel or petrol costs, Fuel Card Services has the answer – and there are many more ways that we can help you. Offering a choice of fuel cards to help you control your fuel costs is just the start

With years of experience in serving every type of industrial and commercial fleet, including the public sector, Fuel Card Services understands your concerns. We know the challenges you face every day. Whether you run two vehicles or two thousand, we are ready to help with the issues that matter

Bring your fleet services questions, from improving driver safety to HMRC compliance, to Fuel Card Services we have built an unbeatable range of services to meet your specific vehicle management needs. We know what to do and are ready to help. Whatever you choose from our unbeatable fuel cards range, you can complement it with equally valuable additional services. You can be assured of our renowned, ISO certified quality in meeting your specific needs.

Fuel Card Services is part of The DCC Group, a FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

At My Fleet Solutions, you can count on Fuel Card Services for industry leading personal service and incredible fuel discounts.

 

Vehicle Tracking on commercial vehicles

Tracking A Great Solution For Vehicle Telematics

Vehicle tracking systems are not just for delivery vans, this solution could work for your business too. At My Fleet Solutions, we have seen how one small vehicle tracking device can change the entire logistics of any company, no matter what service is being offered. The list of benefits to your fleet and the way you run your business can be explained

Exceed Customer Expectation

A vehicle tracking system provides a detailed report on the exact location of the fleet allowing you to inform customers on their order’s delivery status such as the accurate time the delivery will arrive. Satisfying customer will strengthen your business relationship. A good business relationship leads to more business deals, which means an increase in profits.

Lowers Carbon Footprint

When you have information on the best and shortest route to take for your vehicles, which is provided by the GPS tracking system installed in your vehicles, you are able to save on fuel consumption which in turn helps save our environment by emitting less carbon in the air. Vehicle tracking automated reports will also save paper and trees that help clean the air.

Helps Secure Your Assets

The small device is hidden, and cannot be tampered with; and you can always deter a thief by advertising the fact, with an in-car sticker, that you have the vehicle protected with vehicle tracking. If your vehicle is stolen, the device helps the authorities trace your vehicle.

Steps Up Efficiency

Installing vehicle tracking devices on your fleet allows you to use the reports generated by the system to evaluate your employees’ performance and attendance and avoid unjust pay. No more unnecessary manpower overtime due to drivers being lost, it will also reduce fuel cost. You will also be able to provide your customer with an accurate billing information.

Less Down Time

Some vehicle tracking solutions offer a diagnostic, which allows you to ensure that your vehicles go in for maintenance whenever necessary, so you aren’t left with broken down vehicles that cost a lot to repair.

Improves Communication

The GPS tracking system logs data on your vehicle’s arrival and departure time at specific places so there’s no need to call the office or the driver, as to whether the given task is done – which saves you an essential amount of money on phone bills and other administrative tasks.

Save on Insurance Money

Vehicle tracking can actually wind up saving you money in real terms. Many insurance firms now offer discounts to individuals and companies alike if they use vehicle tracking equipment to prove that they drive safely, so you could save a small fortune in premiums.

There really is no reason not to give vehicle tracking a try in your operations, so that you can see for yourself what a world of difference this one little boxed-solution can make to the way your business works.

My Fleet Solutions can negotiate bigger discounts for you through our parent company Fuel Card Services part of The DCC Group, an FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

Visit My Fleet Solutions, and our team of vehicle tracking trackers can source you free quotes, from leading suppliers, on the best solution for your operations.

MileageCount can save you time, money and a visit from HMRC

My Fleet Solutions helps make every mile count

Is managing the mileage of your fleet a big issue or are you quietly confident your drivers are following the correct procedures? Have you noticed some of your drivers make more trips than is necessary? Are all your vehicles being used for a mix of business and personal journeys? Does all this mileage reporting take too much time? Is it really a major concern? If it isn’t, it should be. The HMRC can investigate your business mileage, at any time, and the inspectors are only satisfied by complete accuracy: ask any fleet manager already hit with a six-figure fine.

My Fleet Solutions has the answer to help you meet your HMRC reporting guidelines. Our in-house solution is known as MileageCount. It is a smart, automated system for recording and reporting every mile of every journey in any vehicle. Accurate, dependable, and effortless, its all-in-one software makes it easy to record, manage, process and submit mileage records for all owned, leased and “grey” vehicles used for your business.

Why use MileageCount
Every company mile matters. Estimates, mistakes, private and unrecorded journeys won’t do. You can’t afford to hope all forms are complete and accurate. And with MileageCount you don’t have to. Each mile is counted automatically and accurately, maximising savings and minimising exposure to fraud. MileageCount then makes it easy to manage all reporting, shrink expense claims, reduce fuel spend, ensure a duty of care, and more.

MileageCount can save your company

Save time: Research shows 54% of drivers take over two hours to submit mileage claims every month. 10% take over eight hours! That time spent filling out forms means time lost working. MileageCount makes it easy for drivers to record and submit their business mileage, and easy for fleet managers to check and approve their mileage claims.

Save money: Saving admin time saves money, reporting with accuracy avoids costly over-estimations, and clear data helps identify ways to streamline operations. Our research figures show that MileageCount can reduce business mileage claims by up to 21%. And businesses can start counting the savings as soon as it’s implemented, from as little as £3.50 per month per driver.

Save worry: HMRC requires complete, accurate mileage reporting. Every journey incorrectly reported and a mile over claimed isn’t just unnecessary expense, it risks HMRC investigation. If HMRC finds your records are inaccurate, fines can date back years. MileageCount could help you avoid all fines related to mileage records. Developed in conjunction with Big 4 accountancy expertise, it’s the easiest way to ensure compliance through accuracy.

Save more: Legislation governing vehicles and drivers also requires you to stay on top of servicing, licences, tax and insurance. MileageCount saves you from all these administration headaches too and also helps you manage all your Duty of Care requirements with ease.

MileageCount offers 5 Solutions

Whatever type or size of vehicles your business uses, MileageCount gives you five vehicle management solutions in one simple system.

  1. Mileage capture and reporting Accurately and automatically records and uploads every mile, distinguishing between business and private trips, with nothing for your drivers to do.
  2. Finance and tax service Our tax calculator helps you work out how much your business could save on business mileage payments, and integrates seamlessly with accountancy software.
  3. A duty of care compliance Audits your current duty of care provision and helps you comply with all health, safety, emissions and training regulations to help protect each driver.
  4. Fleet cost control In addition to shrinking mileage expense claims by up to 21%, MileageCount can reduce your company’s fuel spend from as little as £3.50 per driver per day.
  5. Grey fleet management Take control of managing drivers who use a private vehicle for business: record mileage, stay compliant, issue fuel cards, and reduce admin, expenses and tax.

Customise your MileageCount system

  • iBeacon is a small device, placed anywhere in the vehicle, that links to the driver’s smartphone and automates the recording of each journey from start to finish – separating personal from business trips. Drivers don’t even need to switch the app on! The app then integrates with MileageCount software for simple, precise and paperless mileage analysis that meets HMRC guidelines.
  • Smartphone App A simple smartphone app for drivers, enabling them to capture journey mileages manually using their Apple or Android phone’s built-in GPS. Then drivers simply upload their recorded journeys straight from their smartphone into your MileageCount system.
  • GPS Dongle To make mileage recording even easier, we offer USB powered GPS dongles that automatically capture each journey, accurate to 10 metres. Journeys can then be uploaded at regular intervals using our free software which inputs them automatically into the driver’s MileageCount online login, where they can be allocated as a business or private.

How MileageCount can make reporting easier for you

  1. Choose your mileage capture solution
  2. Record mileage from all drivers
  3. Upload and complete claim
  4. Submit a claim
  5. Management approve / decline claim
  6. Report

MileageCount is the simplest way to save the most time, money and worry on the miles your company has to account for. My Fleet Solutions bring this solution to you through our parent company Fuel Card Services part of The DCC Group, a FTSE 100 company, giving clients the confidence of dealing with an innovative market leader backed by the credibility of a large, well-established corporate.

To book a demonstration of MileageCount or read about the companies who are already using it visit www.mileagecount.co.uk

 

Reporting a road traffic accident

How to report a car accident … to your boss

You know that old saying about death and taxes… well, here are some further certainties: you can’t buy time and, unfortunately, there is always an accident waiting to happen.

As a fleet owner, if your driver is involved in an accident, would they know who to call and what information they need to collect, so that the claim can be processed fairly, and fast?

It is these crucial minutes, at the scene of an accident that helps make a claim easier to handle and the impact less painful on the business.

My Fleet Solutions is your accident manager

My Fleet Solutions is here to step in, to minimise downtime and reduce costs. there are so many aspects associated with road traffic accidents that are almost impossible to manage in-house. But with a dedicated provider, you can rest assure everything is being dealt with in a proficient and professional manner. 

Fuel Card Services is our parent company, which is why we have the corporate presence to make great partnerships with Amber Claims Management, a leading insurance handler, the benefits of which we can share with you.

From removing the vehicle and finding a repairer to handling the claims process and recovering uninsured losses, our fleet accident management company will resolve all associated aspects of an incident. 

More importantly, they will be with you and your driver, right from the time the accident happens.

There are dedicated service centre agents who are trained to deal with distressed drivers. They can spend the right amount of time on the phone with each driver to accurately capture incident detail, assess liability, and to understand potential indemnity restrictions, whilst providing reassurances following nasty accidents.

For example, your service agents can help your driver get the right information, such as knowing about road markings, damage to all vehicles, the third party driver,  if they seem suspicious, number plates, the positioning of the vehicles, tyre/skid marks and signposts. Is the vehicle still driveable?

As you can see, just from these suggestions above, that there are huge, reassuring benefits in having an accident management company on hand to deal with any incidents or accidents.  

The claims service will handle the entire process, from the driver’s initial call through to the claim being finalised, providing a courtesy car to match, ensuring the repairs are done to standard and getting the vehicle back on the road.

Choosing My Fleet Solutions Services means prangs, RTA incidents or third party claims will have a minimal impact on the fleet and your business.

So, before we end, we should retitle our blog to read: “How to report a car accident… like a boss”.

For more information visit My Fleet Solutions.

Fleet Management Solutions at My Fleet Solutions

Help with all your vehicle needs

Making sure you are not paying over the odds for vehicle management is the aim of the team at My Fleet Solutions. Our years of experience and industry knowledge means that we can save you time, hassle and unnecessary expense through our extensive contacts and industry knowledge.

From the fuel you put in the car, to service and fixing the vehicle, My Fleet Solutions has the right answer to fit your vehicle management needs. The maintenance support doesn’t end there, we can take care of sourcing the right vehicle insurance, telematics system and the most comprehensive accident management support in the industry. If your vehicles need it, the answer is at My Fleet Solutions.

Saving on My Fleet Fuel

Our Fuel Card Services offers fuel discounts and the ability to make significant management savings. You benefit from fixed weekly pricing, which is a considerable weight taken off both your drivers and accounts department, giving you full control of fuel costs.

Keeping track on My Fleet’s journey

Did you know that using telematics improves safety, efficiency and saves you money on your fleet? We offer our own telematics service, Tele-Gence, an even better fleet solution, integrating fuel card data with telematics. Having access to fuel card data and live tracking data enables in-depth reporting on fuel fraud, pump pricing, driver behaviour, vehicle tracking and much more, giving you a solution geared to your exact fleet requirements.

Servicing on My Fleet’s Maintenance

Keeping cars, vans and business vehicles on the road is expensive, there’s no getting away from it. Let us source you the very best deals on servicing and maintenance for all makes and models. Auto Serve has a network of manufacturer approved dealers ready to assist with fleet servicing, maintenance and repairs.  And, because of our partnership, My Fleet Solutions takes the sting out of your automotive costs,

Covering My Fleet’s Insurance

Our team at FCS Insurance Solutions specialise in commercial vehicle and business insurance, so whether you require cover for one vehicle or have a fleet of vehicles, need goods in transit cover or employers’ liability, one of our members can help achieve the best deal for you.

Accident Managing My Fleet

Let our accident management experts, Amber Claims Management, guide you through all your options in the event of an accident involving an insurance claim be it your driver’s fault or a non-fault claim. Stay on top of smart repairs or accident damage with expert assistance on which body shop is the most appropriate and pay fleet rates for repairs.

So, if you’re looking for the best deals for your fleet, and a stress-free working day, there is only one place to find everything: My Fleet Solutions.

Thinking about Fleet Insurance?

Managing a fleet of vehicles can be very expensive for a business and one of the expenses that sometimes seems harder to control is  fleet insurance. You know we like to keep your business running smoothly by saving money with our Fuel Card Services. Now there is a new service, FCS Insurance Solutions.

The strength of FCS Insurance Solutions specific, policy-matching service is due to the partnerships it establishes. All partners are carefully chosen because of their solid understanding of business specific needs and industry risk exposure knowledge within the security and protection market.

FCS Insurance Solutions is authorised and regulated by the Financial Conduct Authority (FCA licence number 759713). It introduces quotes for all probabilities: Mixed Fleet Insurance, HGV Dedicated Insurance, Employer’s Liability Insurance, Product and Public Liability Insurance and Goods In Transit Insurance.

Mixed Fleet Insurance: A range of flexible policies that cover a combination of trucks, HGVs, vans and cars.

HGV Dedicated Insurance: Specialised policies for hauliers giving the right level of road, goods and liability protection, critical to keep your drivers on the road.

Employer’s Liability Insurance: Offering the most competitive rates for liability insurance.

Product & Public Liability Insurance: Policies to protect your company from every eventuality and expensive legal costs which may be brought against your business.

Goods In Transit Insurance: No matter what you are hauling, there are a number of flexible policies covering a range of goods, liability and breakdown.

For a quote tailored to your business needs or commercial vehicle requirements visit www.fcsinsurancesolutions.co.uk

Accidents Do Happen Amber Claims Management Can Help

Accident management is one of the trickiest aspects of looking after a fleet of vehicles. Even if you have implemented policies and measures to reduce the chances of this scenario happening, it is an unavoidable consequence of being on the road.

Obviously, no one plans to have a road traffic accident; but finding the time or resources to manage and resolve issues relating to accidents can be near impossible. Amber Claims Management is here to step in, to minimise downtime and reduce costs.

Amber Claims will be there to monitor the vehicle repair process: from removing the vehicle and finding a repairer to handling the claims process and recovering uninsured losses. The Amber team aim to resolve all associated aspects of an incident, to your standards.

Being involved in a road traffic accident can be a traumatic and life-changing experience. Amber Claims has a proven track record in road traffic accident support, its personal injury lawyers offer a free initial consultation about the case, even if your insurance provider has recommended a different law firm.

The team is on hand to deal with any incidents or accidents on the road or at the workplace. By choosing Amber Claims Management services, you have an incredible reassurance that incidents and accidents will not have a major impact on your business or fleet.

For further information visit Amber Claims

Fuel Card Services recommends Amber Claims and as a FCS customer there are preferential rates upon request during the application process.